Nyxt discourse not sending email

[austinliuigi]

Describe the bug
Forgive me if this is the wrong place to file this issue but I’m not sure where else I could. I am trying to create an account on the nyxt discourse but I don’t receive any of the emails (account confirmation email, password reset email. etc.). Is this an issue with the discourse or am I doing something wrong?

Precise recipe to reproduce the issue

• attempt to reset password on discourse
• fail to receive email

[aadcg]

You're probably doing something wrong. Please try again, thanks.

[austinliuigi]

Do you have any insight as to what the issue might be? Its quite frustrating because I can’t ask on the forum since I don’t have an account. I’m not sure what I could be doing wrong since it tells me that it sent the email.

[aadcg]

Maybe you have typed your email wrong. Try to open a new account. Check the spam folder.

[austinliuigi]

I have double checked the email and tried with a secondary email but still nothing. Is it possible that it has something to do with the discourse server? I don't mean to keep bothering you but I have done all this preliminary stuff and filing this github issue was my last resort.

[hgluka]

FWIW, I just now tried creating an account. I got the confirmation email and everything worked, so it's probably not a Discourse issue.

[austinliuigi]

Ok thank you so much for checking, I’ll try to debug the issue.

[aadcg]

It could be related to your location and ISP.

[austinliuigi]

FWIW, I just now tried creating an account. I got the confirmation email and everything worked, so it's probably not a Discourse issue.

Can I ask what the email address was that sent the confirmation email?

[hgluka]

It was Atlas <noreply@discourse.atlas.engineer>, and mine is a proton.me email, in case that's important.

[austinliuigi]

It could be related to your location and ISP.

Hmm, maybe that’s it? But wouldn’t the email still get to the email SMTP server? I’ll try to figure it out. Thank you for the help :)

[austinliuigi]

It was Atlas <noreply@discourse.atlas.engineer>, and mine is a proton.me email, in case that's important.

I’m just using gmail which I doubt is somehow a special case. Nevertheless, thanks for the info :)

[aadcg]

I've registered using a gmail account.

If you can't register, you can ask questions on GitHub or https://www.reddit.com/r/Nyxt/.