Macro keys on a Razer Blackwidow Chroma start unassigned using OpenRGB initially and on every update

[dondonini]

Expected Behaviour

All macro keys on my Blackwidow start assigned correctly from the start

Actual Behaviour

All macro keys start unassigned

Reproduction steps

1. Install Aurora and OpenRGB
2. Go to General Settings
3. Go to the Device Manager tab and enable OpenRGB
4. Go to Remap Devices and click [Keyboard] Razer Blackwidow Chroma #________

In addition, after assigning the keys to their correct mappings (M1 = G1, M2 = G2, etc.) they would unassign after an update or randomly without notice.

Frequency

Every update or a few days

Aurora Version:

I think I found it on ~v165
Currently on v171

Previously an Issue?

Technically yes ever since I switched from Razer (RGB.NET) to OpenRGB

[Aytackydln]

Yes, this is a recently known issue related to OpenRGB. You can still make it work though.

Synapse can't save macro settings while OpenRGB is open. If you are ever going to open Synapse, close OpenRGB first. Then you can save macros and open OpenRGB after closing Synapse.

If it still doesn't work you may need to reset your device in Synapse

[Aytackydln]

Sorry I misunderstood your situation. Can you upload your logs after your mappings are reset?

[dondonini]

I'm sorry for not getting back to you sooner, but after a few updates, it seems like it's staying mapped correctly even after a few updates. I'll point this out again if it happens.