Unable to enable Admin UI

[ashleyoldershaw]

Before opening, please confirm:

• I have checked to see if my question is addressed in the FAQ.
• I have searched for duplicate or closed issues.
• I have read the guide for submitting bug reports.
• I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.

App Id

d2xxwcl6ly3wga

Region

eu-west-2

Amplify Console feature

Not applicable

Describe the bug

I have a StackOverflow question open here:
https://stackoverflow.com/questions/67504106/unable-to-enable-aws-amplify-admin-ui

In short - I'm clicking the switch to enable Admin UI but it's not enabling it despite telling me that it is. It's happening in both of my Amplify projects leading me to think it's not a problem with my app's setup.

Expected behavior

Click the enable switch -> wait a bit for it to enable -> console tells me it's enabled -> I can click to open the admin UI

Reproduction steps

I don't know what triggered the bug - I just saw that my Admin UI wasn't enabled anymore.

1. On backend environments tab, hit "Set up admin UI" in the box
2. Observe it saying it's set up and then not continuing

Build Settings

Not sure it's relevant but it's not sensitive.


version: 1
backend:
  phases:
    build:
      commands:
        - amazon-linux-extras install python3.8
        - ln -fs /usr/bin/python3.8 /usr/bin/python3
        - pip3.8 install pipenv
        - '# Execute Amplify CLI with the helper script'
        - amplifyPush --simple
frontend:
  phases:
    preBuild:
      commands:
        - yarn install
    build:
      commands:
        - yarn run build
  artifacts:
    baseDirectory: build
    files:
      - '**/*'
  cache:
    paths:
      - node_modules/**/*

### Additional information

https://stackoverflow.com/questions/67504106/unable-to-enable-aws-amplify-admin-ui

[github-actions]

Hi 👋, thanks for opening! While we look into this...

If this issue is related to custom domains, be sure to check the custom domains troubleshooting guide to see if that helps. Also, there is a more general troubleshooting FAQ that may be helpful for other questions.

Lastly, please make sure you've specified the App ID and Region in the issue!

[siegerts]

Hi @ashleyoldershaw, thanks for raising. I'm going to transfer to the Admin UI repo to get some more eyes on it.

[ashleyoldershaw]

Thanks @siegerts, I thought the Admin UI was part of the console - my bad - thanks for the transfer!

[hsspain]

@ashleyoldershaw We have identified the issue and will be resolving it shortly. I will update this thread once the issue is resolved.

[hsspain]

@ashleyoldershaw This issue should now be resolved. Please let us know if you still have problems logging in.

[ashleyoldershaw]

Thank you! Will try in the morning :)

…

On Wed, 12 May 2021, 5:57 pm hsspain, ***@***.***> wrote: @ashleyoldershaw <https://github.com/ashleyoldershaw> This issue should now be resolved. Please let us know if you still have problems logging in. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#206 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADSTHKC2K3SVJI745FQOYILTNKXQHANCNFSM44YXNMZQ> .

[ashleyoldershaw]

I checked now - all good, thanks for that!

[mohamed-nowfal-m]

Dears, I am facing the exact same issue, could you please assist on it
AppId: d2q3qs1vyamwau
region: ap-south-1

[ykethan]

@mohamed-nowfal-m could you open a new issue with bug template, this would enable us in documenting additional information. Bug report

[mohamed-nowfal-m]

Sure, Have opened new case,
#1050

[micaelamarrero26]

I think we have the same problem today! I can't access to the AWS amplify dashboard. Is still reloading but nothing happen. Anyone having the same problem?