🚀 customer-relationship-management-system 🚀

This repository contains the backend implementation of a Customer Relationship Management (CRM) system developed using Node.js, Express, and MongoDB. The CRM system manages user accounts, handles public enquiries, and allows employees/counsellors to claim and manage leads.

Backend Respositry URL 👉 Click here

Technologies Used

Backend

Tools

Deployment

Features

• User Management:

  • Registration of employees and counselors.
  • User login for authentication using JWT tokens.

• Enquiry Management:

  • Public form submission for prospective clients.
  • Employee/counselor can claim and manage leads.
  • APIs to fetch unclaimed leads and leads claimed by logged-in users.

Technology Stack

• Node.js: Server-side JavaScript runtime.
• Express: Web application framework for Node.js.
• MongoDB: NoSQL database for storing user and enquiry data.
• JWT (JSON Web Tokens): Token-based authentication for secure communication.

Project Structure

• Config: Database configuration files.
• Middleware: Authentication middleware.
• Models: MongoDB schema definitions for User and Enquiry.
• Routes: API routes for User and Enquiry functionalities.
• Index.js: Main entry point for the application

API Endpoints

• User Management:

  • POST /user/register: Register a new user.
  • POST /user/login: Authenticate and log in a user.

• Enquiry Management:

  • POST /enquiry/publicForm: Submit a public enquiry form.
  • POST /enquiry/claimLead/:enquiryId: Claim a lead by an authenticated user.
  • GET /enquiry/unclaimedLeads: Get unclaimed leads (requires authentication).
  • GET /enquiry/myLeads: Get leads claimed by the logged-in user (requires authentication).

Getting Started

1. Clone the repository: git clone
2. Install dependencies: npm install
3. Configure environment variables: Create a .env file based on .env.example and provide necessary details.
4. Start the server: npm start
5. The server will be running at http://localhost:8080

This is an individual project that I developed as a solo backend developer within 2 hours.

Contribution Guidelines

We welcome contributions to the customer-relationship-management-system project. If you have ideas for new features or find any bugs, please open an issue in the repository. Pull requests are also encouraged.

Show Your Support

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🚘 Happy Exploring! 🚘