Links to some elements don't work for objects with inheritance

[josealbertocoronado]

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Bug description

For some properties in an object that inherits from a different object, the links to some of the properties don't work. The element is not even loaded in the page.

Reproduction steps

1. Go to ig-weu-dev-integration-apim developer portal.
2. Go to the API called "Gateway API Services".
3. Go to the "multitypeRequest" endpoint.
4. Navigate to "firstNotificationMotor" object.
5. Click in "brokerReference" property, link doesn't work. Interestingly some other similar fields work smoothly (f.i. "brokerName").

Expected behavior

Links to the different elements in a object always work.

Is your portal managed or self-hosted?

Managed

API Management service name

ig-weu-dev-integration-apim

[JMach1]

Hello @josealbertocoronado
I reproduced the issue, we'll work on fixing the bug.
ETA next portal release in ~ 1 month
Thank you for reporting it!

[josealbertocoronado]

Lovely. Thanks for that.

[josealbertocoronado]

Hi, sorry revisiting this ticket but unfortunately the fix hasn't worked.

Links for properties like "brokerReference" (see description above) still don't work.

Can you please take a look? Cheers.

[jsorohova]

Hello @josealbertocoronado . The fix hasn't been deployed yet. We are planning to release it soon. Sorry for inconveniences.

[josealbertocoronado]

Ah, sorry, I thought it was as I got an email saying it was completed via #2315.

Any ETA, please? It starts to be pressing after all these weeks.

[josealbertocoronado]

Hi @jsorohova , any update on this, please? It's quite blocking now, as users complain about the bad experience they're getting with the developer portal when they can't navigate to the different properties.

[josealbertocoronado]

Hi @jsorohova , I'm not sure whether it's the same issue or something new but now I'm experiencing a different issue with links.
No single link works now. Whatever link I click it always takes me to the top of the page. It's happening since not too long ago, so i reckon it's related to the last release.

You just reproduce it by going to our company portal and clicking any link: https://ig-weu-dev-integration-apim.developer.azure-api.net/

This is quite blocking as the image we expose to our customers is quite poor, so I would really appreciate if you can take a look with some urgency, please.

Cheers.

[jsorohova]

Hello @josealbertocoronado, sorry for the late response. I can confirm that links are not working as intended. I will take a deeper look into this and get back to you.
I am very sorry for inconveniences.

[josealbertocoronado]

Morning @jsorohova .
Any update on this? Month and a half since last update. We're giving very poor image to our customers.

[josealbertocoronado]

Hi @jsorohova .
Bumping up this. Any update, please? Still an issue.

[jsorohova]

Hello @josealbertocoronado, I just merged this fix. Unfortunately, it will take some time for this fix to make it to production. It will be included in the release 2.27. ETA is about a month. Sorry for inconveniences. This also applies to #2326 as the PR fixed both issues.

[josealbertocoronado]

Hi.
I'm checking this issue and I think it's now worse than before.
Links still don't work but now objects don't show up either. So we're moving back instead of forward unfortunately.

That's it. We cannot keep using this product, I reported this issue on Sept 2023. The image we give to our customers is so poor. If not fixed for next week you will lose a customer.

[sthirthala]

Hello @josealbertocoronado - can we have a quick chat about this. Our team is working on fixing this. I want to make sure your concerns are heard. I am coming new to this issue and would appreciate a quick chat. Please feel free to email me at srthirth@microsoft.com and we can find a time to connect.

[sthirthala]

@josealbertocoronado this has been fixed in the latest release just deployed. Hope this is resolved on your side as well.

[josealbertocoronado]

Morning @sthirthala .
Just tried and it's not fixed. Links still don't work, and the different properties of the objects don't show up.
This is the resource I try with: https://ig-weu-dev-integration-apim.developer.azure-api.net/
Happy to have a chat.