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Blank pages and impossible to Login on Linux #1828

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GuillaumeLeclerc opened this issue May 20, 2023 · 23 comments
Open

Blank pages and impossible to Login on Linux #1828

GuillaumeLeclerc opened this issue May 20, 2023 · 23 comments
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@GuillaumeLeclerc
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I'm on Linux latest release and it is impossible to login/see the home page.

image

@GuillaumeLeclerc GuillaumeLeclerc added the bug Something isn't working label May 20, 2023
@lanewei120
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@GuillaumeLeclerc

hello, thanks for reporting this issue
which Linux Os and appimage are you using?
is it a 100% reproduciable issue or a random issue/

@GuillaumeLeclerc
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GuillaumeLeclerc commented May 22, 2023 via email

@bambu123
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@GuillaumeLeclerc
Please send me the app logs which can be located at ’~/.config/BambuStudio/log‘.

@replicant0wnz
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I'm getting the same errors under Pop_OS 22.04 (Ubuntu derivative). I've attached the above log file you requested.
debug_Mon_May_22_23_26_53_2598948.log.zip

@replicant0wnz
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It's a permissions issue. When it mounts the filesystem under /tmp.mount_Bambu_XXXX the files are owned by root. Executing as root allows it to run.

@GuillaumeLeclerc
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GuillaumeLeclerc commented May 23, 2023 via email

@bambu123
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It is always mounted as a root. I don't think it relates to a root account.
@GuillaumeLeclerc
Do you have any logs? Does it run as root in your system?

@GuillaumeLeclerc
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GuillaumeLeclerc commented May 23, 2023 via email

@replicant0wnz
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I didn't say it was a solution now did I? I said it runs as root and it appears to be a permissions issue.

@replicant0wnz
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The following fixed it for me:

~ λ ./Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage --appimage-portable-home 
~ λ mkdir Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage.home/.confg
~ λ mv ~/.config/BambuStudio Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage.home/.confg

@replicant0wnz
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replicant0wnz commented May 23, 2023

I also had to copy the plugins directory from /root/.config/BambuStudio in order to get the network plugin to work. It segfaulted the 1st couple of times. It's running now though and was able to send a print and view it via the camera.

@GuillaumeLeclerc
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That helped thanks @replicant0wnz . I do get segfaults during the visualization though. At least I can start jobs!

@bambu123
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The following fixed it for me:

~ λ ./Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage --appimage-portable-home 
~ λ mkdir Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage.home/.confg
~ λ mv ~/.config/BambuStudio Bambu_Studio_linux_ubuntu_v01.06.02.04-20230427094209.AppImage.home/.confg

Great!

@GuillaumeLeclerc
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Any way to get the camera to not segfault. There is nothing in the logs other than segfault :/

@lanewei120
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Any way to get the camera to not segfault. There is nothing in the logs other than segfault :/

could you check your libjpeg version used by your gstreamer?
just refer to this #1814

@GuillaumeLeclerc
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Isn't the purpose of AppImages to include all the dependencies so that this doesn't happen ?

@lanewei120
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currently gstreamer is a big one and not built into the appimage
so the appimage can not work in this case

@GuillaumeLeclerc
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What about an appImage that actually contains everything even if it's large ? I'm sure most people don't care about size and just want something that works.

@replicant0wnz
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I'm gonna take a stab at creating a .deb file as I prefer them to appimages next week if I find the time. Just been running it on my Windows laptop for now unfortunately ..

@GuillaumeLeclerc
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Unfortunately won't work on Archlinux :/ Hopefully support from BambuLab will improve in the future

@harley-codes
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I'm gonna take a stab at creating a .deb file as I prefer them to appimages next week if I find the time. Just been running it on my Windows laptop for now unfortunately ..

Good man! I wanted to try to build one too, but as a flatpak.
Got stuck here -> #2606
Just giving you the heads-up in case you hit a similar issue.
Don't want to modify the files to fix the issue, just get a pipeline going where I can make builds from latest release.

@AskAlice
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AskAlice commented Oct 18, 2023

WEBKIT_DISABLE_COMPOSITING_MODE=1 ./Bambu_Studio_Linux_Fedora_v01.07.07.89-20231013104019.AppImage

fixed it for me

If you experience this issue and are using gnome, you probably are also unable to link you google account in gnome settings without this env variable

@harley-codes
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Thank you, @AskAlice. For anyone who was unable to login via email, due to nothing happening after clicking login. It appears the session is established, but some redirect it not working. To work around this. Just attempt login, click forgot password, then click back. You should see the correct window after that.

@bambu123 bambu123 mentioned this issue Dec 28, 2023
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