Tree support bug?

[shawnishihara]

Bambu Studio Version

1.7.0.65

Where is the application from?

Bambu Lab github releases

OS version

macOS 13

Additional system information

No response

Printer

Bambu Lab X1C

How to reproduce

Support settings

Actual results

Floating supports inside opening of model. (view from bottom)

Expected results

Not have floating supports. This does not show up with "normal" support

Project file & Debug log uploads

Have not printed since installing the public beta 1.7.0.65

Checklist of files to include

• Log file
• Project file

[tangketan]

Please upload the 3mf file for diagnosis.

[shawnishihara]

MalteseFalcon.3mf.zip

.3mf zipped and uploaded.

I'm seeing the same bug on different models, not just this one.

[UndeadKernel]

I'd like this issue to be solved. I'm therefore also attaching a .3mf file that exhibits problems with floating supports.
This is specially obvious starting around layer 101 (near the legs of the miniature).

floating_supports.3mf.zip

[gbibgim]

I can confirm this too, weird floating tree supports. Sometimes it gets stuck while generating them on 65%. BS 1.7.2.51. X1CC

entrence_reducer_mount.zip

[igiannakas]

Same here. Pretty annoying issue rendering tree supports as useless.

[igiannakas]

Tested in latest version - 1.7.3.50. Issue persists. @tangketan

Link to 3mf used: https://drive.google.com/file/d/1a77g_cCgNti7SB0TCgdUq-HWY6tH3GEk/view?usp=share_link

[jaytigner]

Same problem.

[jaytigner]

The new hot fix did not solve the issue. These pictures are after downloading the newest release.

[tangketan]

Yes, this is a bug with Linux and Mac on which I didn't test enough. Fix should be released soon.

[shawnishihara]

[image: Screenshot 2023-08-09 at 10.41.04 PM.png] Still a major; work-stop bug after hotfix 1.7.3.50

…

On Wed, Aug 9, 2023 at 9:37 PM tangketan ***@***.***> wrote: Yes, this is a bug with Linux and Mac on which I didn't test enough. Fix should be released soon. — Reply to this email directly, view it on GitHub <#2115 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ATSQRDNKF4L5DMMPD744HMLXUQ3ORANCNFSM6AAAAAA22MA634> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[UndeadKernel]

I see support problems also under Windows. They do seem a bit less "extreme" but there are some issues still with supports and support interfaces appearing out of nowhere.

[tangketan]

Thanks for reporting the bug. We've found the problem. The solution is on the way.

[SaltWei]

Will update new version including fix for this issue soon！

[gbibgim]

Looks good now!

[SaltWei]

Included in latest release https://github.com/bambulab/BambuStudio/releases/tag/v01.07.04.52.
Thanks everyone for suggestions!

[sockmonkey0223]

I'm using v01.07.07.88 and I still see this issue.