problem with login

[Bjornrongved]

Bambu Studio Version

e.g.1.7.3.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

No response

Printer

Bambu lab carbon x1

How to reproduce

1. go to the app on pc
2. try to login
3. than you see that the window just stay white.

Actual results

it ' s just loading. i dont get to log in

Expected results

log in

Project file & Debug log uploads

NA

Checklist of files to include

• Log file
• Project file

[lanewei120]

@Bjornrongved

could you help to upload the log file?
the guide can be found here: https://wiki.bambulab.com/en/x1/troubleshooting/bambu-studio-log

[grawsom]

@Bjornrongved Don't know if this helps, I had the same problem, no log in user folder.
But under preferences (Ctrl+P) there was no entry in first point "language", did the drop down and choose "English".
Now I get the login form..

[Bjornrongved]

Hey, Thank you, now it’s working 😊 Fra: Ivan ***@***.***> Sendt: onsdag 9. august 2023 kl. 18:28 Til: ***@***.***> Kopi: Bjørn ***@***.***>; ***@***.***> Emne: Re: [bambulab/BambuStudio] problem with login (Issue #2237) Don't know if this helps, I had the same problem, no log in user folder. But under preferences (Ctrl+P) there was no entry in first point "language", did the drop down and choose "English". Now I get the login form.. — Reply to this email directly, view it on GitHub<#2237 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BB2AIPAY6KHC4RQGX3U4RNDXUO3DHANCNFSM6AAAAAA3JV2NLA>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[StoneLiBambulab]

fixed in https://github.com/bambulab/BambuStudio/releases/tag/v01.07.04.52.

bambu studio loaded an unsupported language, you can change the language to English to avoid the issue.

Thanks!
Stone Li

[StoneLiBambulab]

close this issue. open a new one if there is any problem.

Thanks!

Stone Li