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Log files from the P1 series printer can be uploaded via Bambu Handy over the network, similar to the X1 series, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
I was trying to create a ticket because I was having issues and still am
trying to get my printer to start working again. When filling out a ticket
it asked for me to upload logs and that it was needed to submit the ticket.
It said I would be able to upload them remotely from my P1S through the
Bambu Handy. I followed the steps up to a point and then there was no way
to finish it or the help guide is outdated,
Please upload log through Handy APP, and give us your ticket number
Upload log files through Bambu Handy
Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
Bambu Studio Version
01.05.02.00
Where is the application from?
Bambu Lab Official website
OS version
Windows 10
Additional system information
No response
Printer
Bambu P1S
How to reproduce
Log files from the P1 series printer can be uploaded via Bambu Handy over the network, similar to the X1 series, with an upload speed of around 150 kbps under optimal network conditions.
When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration.
To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.
Actual results
not there
Expected results
to upload log files for support ticket
Project file & Debug log uploads
log.zip
Checklist of files to include
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