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add textblock for Camera Information #728

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add textblock for Camera Information #728

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26 changes: 24 additions & 2 deletions .github/ISSUE_TEMPLATE/1-support-request.yml
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Original file line number Diff line number Diff line change
Expand Up @@ -38,9 +38,8 @@ body:

- type: textarea
attributes:
label: "Hardware setup & camera model(s) used"
label: "Host setup used"
description: >
List the camera model names involved in this support request.
Describe your hardware setup including, e.g.,:

* PC or embedded system model/type:
Expand All @@ -54,6 +53,29 @@ body:
validations:
required: true

- type: textarea
attributes:
label: "Camera(s) used"
description: >
List your Camera(s), especially the DeviceFirmwareVersion.
The below command will output all the required information.
```python
import pypylon.pylon as py

tl_factory = py.TlFactory.GetInstance()
for dev in tl_factory.EnumerateDevices():
dev: py.DeviceInfo
print(dev.GetFriendlyName())
try:
camera = py.InstantCamera(tl_factory.CreateDevice(dev))
camera.Open()
print(camera.DeviceFirmwareVersion.Value)
camera.Close()
except (py.LogicalErrorException, py.RuntimeException) as error:
print(f"Error reading camera info: {error}")

validations:
required: true

- type: textarea
attributes:
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