Unable to login

[francois072]

I am unable to login.

Getting this error:

Error while connecting to
server

DioError [DioErrorType. DEFAULT]:
SocketException: OS Error:
Connection refused, errno =111,
address =192.168.43.195, port =35176

[qcasey]

Are you able to connect to Paperless in a browser at http://192.168.43.195:35176 ?

What's the full url you're using?

[francois072]

http://192.168.43.195:8000

[francois072]

Also can't login with this url: http://192.168.43.195:8000/

[francois072]

#PAPERLESS_DEBUG=false

#Required services

#PAPERLESS_REDIS=redis://localhost:6379
#PAPERLESS_DBHOST=localhost
#PAPERLESS_DBPORT=5432
#PAPERLESS_DBNAME=paperless
#PAPERLESS_DBUSER=paperless
#PAPERLESS_DBPASS=paperless
#PAPERLESS_DBSSLMODE=prefer

#Paths and folders

PAPERLESS_CONSUMPTION_DIR=/var/lib/paperless/consume
PAPERLESS_DATA_DIR=/var/lib/paperless/data
PAPERLESS_MEDIA_ROOT=/var/lib/paperless/media
PAPERLESS_STATICDIR=/usr/share/paperless/static
PAPERLESS_FILENAME_FORMAT={title}

#Security and hosting

PAPERLESS_SECRET_KEY=54ebdb526aa23cfaff03804a6666a9a3
#PAPERLESS_ALLOWED_HOSTS=example.com,www.example.com
#PAPERLESS_CORS_ALLOWED_HOSTS=http://example.com,http://localhost:8000
#PAPERLESS_FORCE_SCRIPT_NAME=
#PAPERLESS_STATIC_URL=/static/
#PAPERLESS_AUTO_LOGIN_USERNAME=
#PAPERLESS_COOKIE_PREFIX=
PAPERLESS_ENABLE_HTTP_REMOTE_USER=true

#OCR settings

PAPERLESS_OCR_LANGUAGE=eng+afr
#PAPERLESS_OCR_MODE=skip
#PAPERLESS_OCR_OUTPUT_TYPE=pdfa
#PAPERLESS_OCR_PAGES=1
#PAPERLESS_OCR_IMAGE_DPI=300
PAPERLESS_OCR_CLEAN=clean
#PAPERLESS_OCR_DESKEW=true
#PAPERLESS_OCR_ROTATE_PAGES=true
#PAPERLESS_OCR_ROTATE_PAGES_THRESHOLD=12.0
#PAPERLESS_OCR_USER_ARGS={}
#PAPERLESS_CONVERT_MEMORY_LIMIT=0
PAPERLESS_CONVERT_TMPDIR=/var/lib/paperless/tmp
PAPERLESS_OCR_LANGUAGES=afr

#Software tweaks

#PAPERLESS_TASK_WORKERS=1
#PAPERLESS_THREADS_PER_WORKER=1
#PAPERLESS_TIME_ZONE=UTC
#PAPERLESS_CONSUMER_POLLING=10
PAPERLESS_CONSUMER_DELETE_DUPLICATES=true
PAPERLESS_CONSUMER_RECURSIVE=true
#PAPERLESS_CONSUMER_IGNORE_PATTERNS=[".DS_STORE/", "._", ".stfolder/*"]
#PAPERLESS_CONSUMER_SUBDIRS_AS_TAGS=true
#PAPERLESS_OPTIMIZE_THUMBNAILS=true
#PAPERLESS_POST_CONSUME_SCRIPT=/path/to/an/arbitrary/script.sh
#PAPERLESS_FILENAME_DATE_ORDER=YMD
#PAPERLESS_FILENAME_PARSE_TRANSFORMS=[]
#PAPERLESS_THUMBNAIL_FONT_NAME=
#PAPERLESS_IGNORE_DATES=

#Tika settings

PAPERLESS_TIKA_ENABLED=true
PAPERLESS_TIKA_ENDPOINT=http://localhost:9998
PAPERLESS_TIKA_GOTENBERG_ENDPOINT=http://localhost:3000

#Binaries

#PAPERLESS_CONVERT_BINARY=/usr/bin/convert
#PAPERLESS_GS_BINARY=/usr/bin/gs
#PAPERLESS_OPTIPNG_BINARY=/usr/bin/optipng

#Uploads

PAPERLESS_SCRATCH_DIR=/var/lib/paperless/uploads

#Webserver

GUNICORN_CMD_ARGS='--bind=127.0.0.1:8000'

[qcasey]

Does logging in with http://192.168.43.195:8000/ give the same Connection refused error, or something different?

Other people have fixed login errors by dropping the trailing slash, http://192.168.43.195:8000

Also, if you know have a Single Sign On like Authelia, see this discussion

[francois072]

With the browser nothing is found and in the paperless app was what I was trying to login with when I sent the error message.

[qcasey]

With the browser nothing is found

The Paperless App needs the Server URL to be exactly what works in the browser. A Connection refused usually means the URL is typed wrong. I don't know which URL works for you.

[francois072]

How can I find the correct URL?

[qcasey]

You need to use the IP address of the server with your paperless installation.

Here are two examples I use:

1.

Working in browser: https://paperless-demo.quinncasey.com/scan/dashboard <-- This url works in the browser
Working in Paperless App: https://paperless-demo.quinncasey.com

2

Working in browser: http://192.168.1.8:8010/scan/dashboard
Working in Paperless App: http://192.168.1.8:8010

Your server URL might be similar to 2

[francois072]

From my desktop on which Paperless is running bare metal:

3: wlp0s29u1u3: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
link/ether d0:37:45:3f:2e:02 brd ff:ff:ff:ff:ff:ff
inet 192.168.43.195/24 brd 192.168.43.255 scope global dynamic noprefixroute wlp0s29u1u3
valid_lft 2276sec preferred_lft 2276sec
inet6 fe80::7d8e:cd4:7a62:3c53/64 scope link noprefixroute
valid_lft forever preferred_lft forever

127.0.0.1:8000 Allows me to connect to Paperless from the desktop. Unsure why http://192.168.43.195:8000 wouldn't work.

Might try the Paperless Github, maybe something is misconfigured.

[qcasey]

127.0.0.1:8000 Allows me to connect to Paperless from the desktop. Unsure why http://192.168.43.195:8000 wouldn't work.

Ah! In the last part of your paperless server config, try changing

GUNICORN_CMD_ARGS='--bind=127.0.0.1:8000'

to

GUNICORN_CMD_ARGS='--bind=0.0.0.0:8000'

then restart the paperless server.

[francois072]

It worked kind of.
Now I'm getting Bad Request (400) on the desktop and luckily on the phone too.

[qcasey]

Any clues in the logs?

[francois072]

Unfortunately now nothing gets written to the logs.

[qcasey]

I'm thinking there might be something wrong with your config. I installed paperless-ng from the AUR, then ran the 3 suggested commands

sudo -u paperless paperless-manage migrate
sudo -u paperless paperless-manage createsuperuser
sudo systemctl start paperless.target

Edited the last line of /etc/paperless.conf to look like this:

# Have a look at the docs for documentation.
# https://paperless-ng.readthedocs.io/en/latest/configuration.html

# Debug. Only enable this for development.

#PAPERLESS_DEBUG=false

# Required services

#PAPERLESS_REDIS=redis://localhost:6379
#PAPERLESS_DBHOST=localhost
#PAPERLESS_DBPORT=5432
#PAPERLESS_DBNAME=paperless
#PAPERLESS_DBUSER=paperless
#PAPERLESS_DBPASS=paperless
#PAPERLESS_DBSSLMODE=prefer

# Paths and folders

PAPERLESS_CONSUMPTION_DIR=/var/lib/paperless/consume
PAPERLESS_DATA_DIR=/var/lib/paperless/data
PAPERLESS_MEDIA_ROOT=/var/lib/paperless/media
PAPERLESS_STATICDIR=/usr/share/paperless/static
#PAPERLESS_FILENAME_FORMAT=

# Security and hosting

#PAPERLESS_SECRET_KEY=change-me
#PAPERLESS_ALLOWED_HOSTS=example.com,www.example.com
#PAPERLESS_CORS_ALLOWED_HOSTS=http://example.com,http://localhost:8000
#PAPERLESS_FORCE_SCRIPT_NAME=
#PAPERLESS_STATIC_URL=/static/
#PAPERLESS_AUTO_LOGIN_USERNAME=
#PAPERLESS_COOKIE_PREFIX=
#PAPERLESS_ENABLE_HTTP_REMOTE_USER=false

# OCR settings

#PAPERLESS_OCR_LANGUAGE=eng
#PAPERLESS_OCR_MODE=skip
#PAPERLESS_OCR_OUTPUT_TYPE=pdfa
#PAPERLESS_OCR_PAGES=1
#PAPERLESS_OCR_IMAGE_DPI=300
#PAPERLESS_OCR_CLEAN=clean
#PAPERLESS_OCR_DESKEW=true
#PAPERLESS_OCR_ROTATE_PAGES=true
#PAPERLESS_OCR_ROTATE_PAGES_THRESHOLD=12.0
#PAPERLESS_OCR_USER_ARGS={}
#PAPERLESS_CONVERT_MEMORY_LIMIT=0
PAPERLESS_CONVERT_TMPDIR=/var/lib/paperless/tmp

# Software tweaks

#PAPERLESS_TASK_WORKERS=1
#PAPERLESS_THREADS_PER_WORKER=1
#PAPERLESS_TIME_ZONE=UTC
#PAPERLESS_CONSUMER_POLLING=10
#PAPERLESS_CONSUMER_DELETE_DUPLICATES=false
#PAPERLESS_CONSUMER_RECURSIVE=false
#PAPERLESS_CONSUMER_IGNORE_PATTERNS=[".DS_STORE/*", "._*", ".stfolder/*"]
#PAPERLESS_CONSUMER_SUBDIRS_AS_TAGS=false
#PAPERLESS_OPTIMIZE_THUMBNAILS=true
#PAPERLESS_POST_CONSUME_SCRIPT=/path/to/an/arbitrary/script.sh
#PAPERLESS_FILENAME_DATE_ORDER=YMD
#PAPERLESS_FILENAME_PARSE_TRANSFORMS=[]
#PAPERLESS_THUMBNAIL_FONT_NAME=
#PAPERLESS_IGNORE_DATES=

# Tika settings

#PAPERLESS_TIKA_ENABLED=false
#PAPERLESS_TIKA_ENDPOINT=http://localhost:9998
#PAPERLESS_TIKA_GOTENBERG_ENDPOINT=http://localhost:3000

# Binaries

#PAPERLESS_CONVERT_BINARY=/usr/bin/convert
#PAPERLESS_GS_BINARY=/usr/bin/gs
#PAPERLESS_OPTIPNG_BINARY=/usr/bin/optipng

# Uploads

PAPERLESS_SCRATCH_DIR=/var/lib/paperless/uploads

# Webserver

GUNICORN_CMD_ARGS='--bind=0.0.0.0:8000'

After doing a sudo systemctl restart paperless.target, I can log in from my remote IP address of http://192.168.1.6:8000 in both the browser and Paperless App. Are you sure nothing comes up with sudo journalctl -u paperless-webserver.service?

This isn't a Paperless App issue at this point, so I'm going to close this and stop pinging the 14 watchers of this project 😄 lol. Reach out to me on gitter if you still are having trouble with your config after a system restart.