Detail support channels #2623
Detail support channels #2623
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Put forward Stack Overflow as the main place for questions.
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Hold on, I'll also make changes to the nav bar |
Changed mailing list to be an icon too
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@vladmos please take a look |
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Is this indeed going to be the policy? I think the drawback of SO is that
it takes time until one feels like a community exists around a tag and that
she will get answers.
In order for this to establish itself people will need to be attentive to
the tag and answer relatively quickly. At least IMHO.
…On Tue, 7 Mar 2017 at 11:38 Steren ***@***.***> wrote:
@vladmos <https://github.com/vladmos> please take a look
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@ittaiz we have an internal rotation to monitor and answer Stack Overflow on I think we all agree that the mailing list is a pretty bad tool for Q&A and to create a knowledge base. |
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👍🏽
Sounds good.
I think I'd recommend to then add a short sentence clarifying the
difference between SO and the mailing list. What is the difference? What
should I send to the mailing list and not SO?
…On Tue, 7 Mar 2017 at 13:56 Steren ***@***.***> wrote:
@ittaiz <https://github.com/ittaiz> we have an internal rotation to
monitor and answer Stack Overflow. Any new question should be processed
with a similar SLO than on the mailing list.
I think we all agree that the mailing list is a pretty bad tool for Q&A
and to create a knowledge base.
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I tried to do this in https://github.com/bazelbuild/bazel/pull/2623/files#diff-c4ba0e564305db1f9daac4aa6434dadf |
| @@ -36,7 +36,8 @@ | |||
| <a href="/blog">Blog</a> | |||
| </li> | |||
| <li><a href="https://github.com/bazelbuild/bazel">GitHub</a></li> | |||
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Fontawesome has a Github icon, we can add it here as well: http://fontawesome.io/icon/github/
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It's important that GitHub appears more prominently than Twitter, Stack Overflow or Mailing list. When I tried to use an icon, it was less noticeable (blended within many icons), thus I kept it as a plain word.
Do you think we should aim for using a maximum of icons?
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If it was on purpose then no, I just thought it was missed by mistake.
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@steren I think the big question is what should one "Discuss" in the mailing list? Your change just says "Ask questions on..." and then "Discuss on...". What should I discuss there? |
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@ittaiz I think we're encouraging anything that fits the Stack Overflow guidelines to be posted there. The list could be used for opinion-based questions ("why isn't the OS exposed in Skylark?") or announcements ("I wrote a new rule set for PiPy"). |
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That sounds great. Maybe this should be expressed in this change.
…On Tue, Mar 7, 2017 at 5:28 PM Kristina ***@***.***> wrote:
@ittaiz <https://github.com/ittaiz> I think we're encouraging anything
that fits the Stack Overflow guidelines
<http://stackoverflow.com/help/on-topic> to be posted there.
The list could be used for opinion-based questions ("why isn't the OS
exposed in Skylark?") or announcements ("I wrote a new rule set for PiPy").
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Yes I did not want to be too precise. I was thinking that just the fact to have two different terms "ask questions" and "discuss" would already better direct users to the right channel. |
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Maybe. For me they were confusing terms.
…On Tue, 7 Mar 2017 at 18:39 Steren ***@***.***> wrote:
Yes I did not want to be too precise. I was thinking that just the fact to
have two different terms "ask questions" and "discuss" would already better
direct users to the right channel.
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Can this PRD be merged? |
Put forward Stack Overflow as the main place for questions. Closes #2623. -- Reviewed-on: bazelbuild/bazel#2623 PiperOrigin-RevId: 149754442 MOS_MIGRATED_REVID=149754442
Put forward Stack Overflow as the main place for questions.