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Issue with handler #18

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sergejvohrin opened this issue Jan 20, 2017 · 12 comments
Open

Issue with handler #18

sergejvohrin opened this issue Jan 20, 2017 · 12 comments

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@sergejvohrin
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Hi,

I am following your instruction however can't understand what is the issue.

  1. I am using RM bridge. I have all codes configured, I opened my router ports and I can switch on/off light using my web browser.
  2. I created a Device Handler - beckyricha : RM Bridge Switch Cloud. I have changed login, password and ip address.
  3. I have created one of the devices to switch on bar light.
  4. I added the devices on the Alexa app. Alexa recognises the device and I can even see the code is being sent by Alexa and received by smartthings.

Problem: The light does not get turned on.

Here is what I have in my device setting:
Bar light Device
Name Bar light
Label
Type RM Bridge Switch Cloud
Version Published
Device Network Id Bar light
Status ACTIVE
Last Activity At 2017-01-19 10:57 PM UTC
Date Created 2017-01-19 10:57 PM UTC
Last Updated 2017-01-19 10:57 PM UTC
Data No data found for device
Current States
switch: on
Events List Events
In Use By

Event List:
Bar light (Device) Events — displayed | all | from device
Date Source Type Name Value User Displayed Text
2017-01-19 11:56:36.163 PM UTC
12 minutes ago DEVICE switch on Bar light switch is on
2017-01-19 11:56:35.962 PM UTC
12 minutes ago APP_COMMAND on
2017-01-19 11:55:57.650 PM UTC
12 minutes ago APP_COMMAND off
2017-01-19 11:30:43.580 PM UTC
38 minutes ago DEVICE switch off Bar light switch is off
2017-01-19 11:30:43.442 PM UTC
38 minutes ago APP_COMMAND off
2017-01-19 11:26:42.062 PM UTC
42 minutes ago DEVICE switch on Bar light switch is on
2017-01-19 11:26:42.043 PM UTC
42 minutes ago APP_COMMAND on

This shows that Alexa sends the command correctly. IP address is configured correctly. Smartthings received the command. If I send the same command via web browser URL it does the action. But I am not sure why smartthings don't send the code through.

Thanks
Serg

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@sergejvohrin
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sergejvohrin commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@sergejvohrin
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sergejvohrin commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@sergejvohrin
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sergejvohrin commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 20, 2017 via email

@sergejvohrin
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sergejvohrin commented Jan 20, 2017 via email

@beckyricha
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beckyricha commented Jan 21, 2017 via email

@sergejvohrin
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sergejvohrin commented Jan 21, 2017 via email

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