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Unable to scan QR Code or Image #538

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onnyyonn opened this issue Jul 27, 2020 · 4 comments · Fixed by #603
Closed

Unable to scan QR Code or Image #538

onnyyonn opened this issue Jul 27, 2020 · 4 comments · Fixed by #603
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bug A bug report bug-confirmed A confirmed and reproducible bug report

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@onnyyonn
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Info
  • Version: 1.2.1.36
  • Source: F-Droid
  • Vault encrypted: Yes (with biometric unlock)
  • Device: Asus 6Z (Rooted)
  • Android version and ROM: Android 10, Havoc OS
Steps to reproduce

Add an entry with either "Scan QR code" or "Scan Image" option.

What do you expect to happen?

For "Scan QR code", it is expected to have the camera open for scanning.
For "Scan Image", it is expected the image to be processed and an entry is generated.

What happens instead?

For "Scan QR code", the camera freezes immediately after opening. I am unable to go back to the app, without force-closing it first.
For "Scan Image", the following error shows up: com.google.zxing.NotFoundException

@onnyyonn onnyyonn added the bug A bug report label Jul 27, 2020
@alexbakker
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For "Scan QR code", the camera freezes immediately after opening. I am unable to go back to the app, without force-closing it first.

This is a rare issue that will hopefully be fixed in the next release as we switched to CameraX.

For "Scan Image", the following error shows up: com.google.zxing.NotFoundException

Can you tell us a bit more about the QR code you're trying to scan? Which service are you trying to add to Aegis?

@onnyyonn
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onnyyonn commented Jul 27, 2020

The issue appears for every service I try to add. You can take Gitlab as an example, which is what I tried recently.

I should also add that, I can successfully decode the same QR images with other QR scanning apps.

@alexbakker
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Huh. Scanning images doesn't work anymore for me either. Thanks for your report. We'll look into it.

@phillipprado
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phillipprado commented Nov 4, 2020

I am having a similar issue to this too. The QR scanner function does nothing but open a view finder, and won't scan the code. I've tried this for several sources, and I get the same result everytime. It doesn't freeze or anything like that, but it just won't scan the QR. Uploading an image shows the same error message as the OP refers to.

What's interesting, is that I was able to get two QR codes to scan once I first installed the app with no issue (Facebook and Firefox). But now, no other site is working.

App version: 1.3 from F-Droid
Device: Google Pixel 4XL (stock Android 11/non-rooted)

Edit: Ignore me. It was a user error on my part. I am using the Dark Reader Firefox extension, and it just looks like the app can't scan QR codes that are on a dark background.

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Labels
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3 participants