NAME
    RT-Extension-QuickReply - QuickReply on ticket display pages, etc.

INSTALLATION
    "perl Makefile.PL"
    "make"
    "make install"
        May need root permissions

    apply etc/search_results.diff only for RT older than 4.2.1
            patch /path/to/rt/share/html/Search/Results.html < etc/search_results.diff

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::QuickReply');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::QuickReply));

        or add "RT::Extension::QuickReply" to your existing @Plugins line.

        By default, Quick reply is not enabled in search results page, you
        can turn it on by:

            Set($QuickReplyInSearchResults, 1);

        By default, Quick reply shows up in Ticket Display page after
        History section, you can customize the position by:

            Set($QuickReplyPositionInDisplay, 'BeforeShowHistory');

        or

            Set($QuickReplyPositionInDisplay, 'BeforeShowSummary');

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

AUTHOR
    sunnavy <sunnavy@bestpractical.com>

BUGS
    All bugs should be reported via email to
    bug-RT-Extension-QuickReply@rt.cpan.org
    <mailto:bug-RT-Extension-QuickReply@rt.cpan.org> or via the web at
    rt.cpan.org
    <http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-QuickRepl
    y>.

LICENSE AND COPYRIGHT
    This software is Copyright 2013 Best Practical Solutions, LLC.

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991