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Alerts not sending #32

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wizhardhacker1 opened this issue Sep 13, 2021 · 19 comments
Open

Alerts not sending #32

wizhardhacker1 opened this issue Sep 13, 2021 · 19 comments

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@wizhardhacker1
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running V12 I have alerts setup and I have tested SMTP and it will send test message but when active attack is happening no alerts are sent
image

@bhdresh
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bhdresh commented Sep 14, 2021

Checking

@nikhilj21
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nikhilj21 commented Sep 22, 2021

On remote Dejavu machine I have tested with this mail id nikxxx@infoxxxxxxt.com and send the test mail and it is working fine.
For alerts Kalpeshbhai has tested the same with his mail id kalxxxx@infoxxxxxxt.com and it is also working fine according to his testing. For this we have used the SMTP authentication for the same

@bhdresh
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bhdresh commented Sep 23, 2021

@wizhardhacker1 ... Can you share following details to replicate the issue, it seems on my side and for @nikhilj21 its working without any issues,

  1. SMTP server with credential based authentication?
  2. SMTP on non 25 port?
  3. Filter configuration for notification. Is it same as above shared snip?

@wizhardhacker1
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wizhardhacker1 commented Sep 23, 2021 via email

@nikhilj21
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What is the HostName of Server IP to be used?
Also which is the From Email you are using?

@wizhardhacker1
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wizhardhacker1 commented Sep 24, 2021 via email

@wizhardhacker1
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Just FYI - The test under SMTP does send test message. so it is not my smtp issue.

image

@bhdresh
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bhdresh commented Sep 24, 2021

What's your notification filter like? Can you try filter with decoy name?

@wizhardhacker1
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image

Also added each decoy but, notifications are not saving as well and it still doesn't work

@bhdresh
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bhdresh commented Sep 25, 2021

Can you share the notification filter snip to be able to recreate on my side?

@bhdresh
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bhdresh commented Oct 25, 2021

No update. Closing the issue.

@bhdresh bhdresh closed this as completed Oct 25, 2021
@wizhardhacker1
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wizhardhacker1 commented Oct 25, 2021 via email

@bhdresh
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bhdresh commented Oct 26, 2021

Can you share the notification filter snip to be able to recreate on my side?

@bhdresh bhdresh reopened this Oct 26, 2021
@wizhardhacker1
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wizhardhacker1 commented Oct 26, 2021 via email

@bhdresh
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bhdresh commented Apr 21, 2022

@wizhardhacker1 ... did you give it a shot? Are you still facing same issue? will be happy to help.

Please make sure you are running on v14. Pushed few patches.

@wizhardhacker1
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wizhardhacker1 commented Apr 21, 2022 via email

@bhdresh
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bhdresh commented Apr 22, 2022

Can you share the notification filter snip to be able to recreate on my side?

@VictorHugoLG
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I'm having trouble setting up smtp, since it doesn't have the credentials field

@bhdresh
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bhdresh commented Jan 7, 2023

Which version are you running? You can navigate to deviceSettings.php on Console and configure SMTP with authentication details.

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4 participants