Error Launching Bisq on OSX

[alemiranda19]

Hello,

I had download Bisq 5 times and restart it about 20 times. Not able to make it work. I do not know what the problem is. Any help, please? I always get out at 2/4 Thor Node Create. After that it just disappear without any other massage.

Thanks!

[ghost]

Hello @alemiranda19
There are regularly problems with AV and Tor.
If you have an AV running, you should either tell it that Bisq is safe, either try turning the AV off.

I guess that you use the latest v0.9.3 Bisq version ?

[alemiranda19]

Thank you, I’m using a IOS OSX computer (macpro) sorry for my ignorance, what is an AV? Yes I had downloaded the latest version.

Thank you

[ghost]

apologies, AV = AntiVirus.
Sometimes it could also be a firewall issue.

[alemiranda19]

ha,ha

Thanks!

No AV, Malwarebytes OFF, VPN OFF, still the same problem.... Do not really know what the problem is...

thank you for your help.

Alex

[alemiranda19]

Thank you, I´m using an Apple Computer. MacOS Mojave. I had tried everything, turn off AV, turn off the VPN just in case. But the Thor node is not able to be created. Weird thing is that the first time I download it, it work, then I was not able to log in again so it forced me to erase it and download it again. Since then, not able to connect….. Thank you, De: Harry MacFinned <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: sábado, 9 de febrero de 2019, 9:29 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on IOS (#2396) Hello @alemiranda19<https://github.com/alemiranda19> What OS do you use ? windows ? There are regularly problems with AV and Tor under Windows. If you have an AV running, you should either tell it that Bisq is safe, either try turning the AV off. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEabY1nDJzd1xFFVF9m2bVCWn7z-Kks5vLpUGgaJpZM4aw5a->.

[ripcurlx]

@alemiranda19 Could you please post your log file, so I'm able to see exactly where the initialization fails?

[alemiranda19]

Thank you Christoph, I’m not a programmer so I wish I could send you the log file, but honestly I do not know where to find it... Sorry,

…

---------------------------- Alejandro Miranda

El 11 feb 2019, a las 14:19, Christoph Atteneder ***@***.***> escribió: @alemiranda19 Could you please post your log file, so I'm able to see exactly where the initialization fails? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

[ghost]

@alemiranda19
On Mac OSX the logfile is located in : /Users/username/Library/Application Support/Bisq

[alemiranda19]

Hello, This might be the problem, there is no Bisq folder under Application support…. https://www.dropbox.com/s/k1is5xyqjdxr3g9/Captura%20de%20pantalla%202019-02-12%20a%20las%200.03.27.png?dl=0 https://www.dropbox.com/s/h48zvs6uazuepy8/Captura%20de%20pantalla%202019-02-12%20a%20las%200.00.10.png?dl=0 Thank you for such a great help! Alejandro De: Alejandro Miranda <1938uh@gmail.com> Fecha: lunes, 11 de febrero de 2019, 15:59 Para: bisq-network/bisq <reply@reply.github.com> CC: bisq-network/bisq <bisq@noreply.github.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on IOS (#2396) Thank you Christoph, I’m not a programmer so I wish I could send you the log file, but honestly I do not know where to find it... Sorry, ---------------------------- Alejandro Miranda El 11 feb 2019, a las 14:19, Christoph Atteneder <notifications@github.com<mailto:notifications@github.com>> escribió: @alemiranda19<https://github.com/alemiranda19> Could you please post your log file, so I'm able to see exactly where the initialization fails? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkESwaAxgNnAWce1gM8Tb8QghJjFf7ks5vMXwNgaJpZM4aw5a->.

[ripcurlx]

This might be the problem, there is no Bisq folder under Application support….

It is hidden by default, so you have to access it like:

Temporary access to the hidden User Library

Method 1:

From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
In the window that opens, enter ~/Library, and click Go.

Method 2:

Go to the Finder (or desktop).
Hold the Option key on your keyboard, and click the Go menu at the top of the screen.
With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu.
Select Library from the Go menu (while holding down Option) to access the hidden folder.

[ripcurlx]

You can also go in the app to Account --> Backup
There is a button to open the log file.

[alemiranda19]

First of all I have to thank you for such an incredible support. Amaizing guys! This is what if found at the .log: Tor started after 9168 ms. Start publishing hidden service. ################################################################ feb.-11 12:38:43.738 [JavaFX Application Thread] INFO b.c.a.WalletAppSetup: Initialize WalletAppSetup with BitcoinJ version 0.14.4.11 and LibDohJ version 0.14.4 with hash of BitcoinJ commit cd30ad5b feb.-11 12:38:43.766 [JavaFX Application Thread] INFO b.c.b.s.WalletsSetup: Socks5Proxy for bitcoinj: socks5Proxy=localhost:49963 Version 5 feb.-11 12:38:43.786 [JavaFX Application Thread] INFO o.b.c.Context: Creating bitcoinj 0.14.4.11 context. feb.-11 12:38:43.799 [JavaFX Application Thread] INFO b.c.b.n.BtcNetworkConfig: You connect with peerAddresses: [[r3dsojfhwcm7x7p6.onion]:8333, [vlf5i3grro3wux24.onion]:8333, [fz6nsij6jiyuwlsc.onion]:8333, [c6ac4jdfyeiakex2.onion]:8333, [sjyzmwwu6diiit3r.onion]:8333, [3xucqntxp5ddoaz5.onion]:8333, [lgkvbvro67jomosw.onion]:8333, [4jyh6llqj264oggs.onion]:8333, [mxdtrjhe2yfsx3pg.onion]:8333, [3r44ddzjitznyahw.onion]:8333, [i3a5xtzfm4xwtybd.onion]:8333, [z33nukt7ngik3cpe.onion]:8333, [sslnjjhnmwllysv4.onion]:8333] feb.-11 12:38:43.805 [JavaFX Application Thread] INFO b.c.p.p.PriceFeedService: request from provider http://xc3nh4juf2hshy7e.onion/ feb.-11 12:38:43.805 [ STARTING] INFO b.c.b.s.WalletConfig: Wallet directory: /Users/alemiranda/Library/Application Support/Bisq/btc_mainnet/wallet feb.-11 12:38:43.903 [JavaFX Application Thread] INFO b.n.p.p.g.RequestDataHandler: We send a PreliminaryGetDataRequest to peer rm7b56wbrcczpjvl.onion:8000. feb.-11 12:38:44.000 [JavaFX Application Thread] INFO b.n.p.p.g.RequestDataHandler: We send a PreliminaryGetDataRequest to peer 3f3cu2yw7u457ztq.onion:8000. feb.-11 12:38:44.509 [NetworkNode-9999] ERROR b.n.p.n.TorNetworkNode: Could not connect to running Tor: Unsupported private_key algorithm. Did Tor get a new key type for hidden services? feb.-11 12:38:44.585 [NetworkNode:SendMessage-to-3f3cu2yw7u457ztq.onion:8000] INFO b.n.p.n.NetworkNode: onFailure at sendMessage: peersNodeAddress=3f3cu2yw7u457ztq.onion:8000 message=PreliminaryGetDataRequest(supportedCapabilities=[0, 1, 2, 7]) feb.-11 12:38:44.585 [NetworkNode:SendMessage-to-rm7b56wbrcczpjvl.onion:8000] INFO b.n.p.n.NetworkNode: onFailure at sendMessage: peersNodeAddress=rm7b56wbrcczpjvl.onion:8000 message=PreliminaryGetDataRequest(supportedCapabilities=[0, 1, 2, 7]) Thank you, Alejandro Miranda De: Christoph Atteneder <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: martes, 12 de febrero de 2019, 10:15 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on IOS (#2396) This might be the problem, there is no Bisq folder under Application support…. It is hidden by default, so you have to access it like: Temporary access to the hidden User Library Method 1: From the Finder, select the Go menu at top of the screen, and choose Go to Folder. In the window that opens, enter ~/Library, and click Go. Method 2: Go to the Finder (or desktop). Hold the Option key on your keyboard, and click the Go menu at the top of the screen. With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu. Select Library from the Go menu (while holding down Option) to access the hidden folder. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEbGkl9lz7ru2H8oDLIHwyjgFc0jHks5vMpQogaJpZM4aw5a->.

[ghost]

feb.-11 12:38:44.509 [NetworkNode-9999] ERROR b.n.p.n.TorNetworkNode: Could not connect to running Tor: Unsupported private_key algorithm. Did Tor get a new key type for hidden services?

ping @freimair
Does this message help us understand what happens ?

[freimair]

Well that should never happen. It basically says that Tor refuses the connection. I will look into these mechanics again once the upcoming monitor release is out.

@alemiranda19 did you try to use an existing Tor instance?

[alemiranda19]

Hello guys, Thank you for help! Florian, I do not know how to use an existing TOR instance. Cheers, Alemiranda De: Florian Reimair <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: miércoles, 13 de febrero de 2019, 9:55 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) Well that should never happen. It basically says that Tor refuses the connection. I will look into these mechanics again once the upcoming monitor release is out. @alemiranda19<https://github.com/alemiranda19> did you try to use an existing Tor instance? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEbEjFYqxMQ26s0V2N9fmY75k3EU2ks5vM-EYgaJpZM4aw5a->.

[alemiranda19]

Hello guys, Any news on this issue. Thank you in advance for your help. Best, Alejandro Miranda De: Alejandro Miranda <1938uh@gmail.com> Fecha: miércoles, 13 de febrero de 2019, 12:15 Para: bisq-network/bisq <reply@reply.github.com>, bisq-network/bisq <bisq@noreply.github.com> CC: Mention <mention@noreply.github.com> Asunto: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) Hello guys, Thank you for help! Florian, I do not know how to use an existing TOR instance. Cheers, Alemiranda De: Florian Reimair <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: miércoles, 13 de febrero de 2019, 9:55 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) Well that should never happen. It basically says that Tor refuses the connection. I will look into these mechanics again once the upcoming monitor release is out. @alemiranda19<https://github.com/alemiranda19> did you try to use an existing Tor instance? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEbEjFYqxMQ26s0V2N9fmY75k3EU2ks5vM-EYgaJpZM4aw5a->.

[ghost]

@alemiranda19 ,
There should be a new release (v0.9.4) in the next days.
With new features which may help to solve this issue.
So the best is to wait just those few days, and to see how it works.

[alemiranda19]

PERFECT!! THANKS De: Harry MacFinned <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: martes, 19 de febrero de 2019, 11:38 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) @alemiranda19<https://github.com/alemiranda19> , There should be a new release (v0.9.4) in the next days. With new features which may help to solve this issue. So the best is to wait just those few days, and to see how it works. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEW6gK1UUqI5SOOm9Zdm_k7E4Co0lks5vO-I3gaJpZM4aw5a->.

[ManfredKarrer]

I just had the same error at release testing as well. Seem that the created key at first startup is invalid, at least I tried then the first back up key and that was causing the same error. Good thing is that at that moment deleting the hiddenservice directory has no consequences as no trades/offers/disputes are done.

@freimair We should put that issue on our high prio list. The error message seems to come from netlayer, maybe that could be more clear as well.

[freimair]

hm. yes. will look into it.

[alemiranda19]

Hello guys, Thank you for your continuous support. I had download the new version. In this case, I´m able to open BISQ, but I keep receiving a few messages that prevent me to operate to buy BTC on the market. (ATTACHED). 1.- it tells me that maybe I do not have internet connection, which I do 2.- Due to this failure the green bar at the right bottom is continuously moving and not able to set up a deal in the market, On the other hand I was able to create an account, pairing it with my mobile and everything else looks fine. I hope this will help. Best, Alejandro Miranda De: Manfred Karrer <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: jueves, 21 de febrero de 2019, 21:07 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) I just had the same error at release testing as well. Seem that the created key at first startup is invalid, at least I tried then the first back up key and that was causing the same error. Good thing is that at that moment deleting the hiddenservice directory has no consequences as no trades/offers/disputes are done. @freimair<https://github.com/freimair> We should put that issue on our high prio list. The error message seems to come from netlayer, maybe that could be more clear as well. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEccW42Y6t-xmLryV46JvhizbL_-tks5vPwqKgaJpZM4aw5a->.

[alemiranda19]

Hello guys, I would love if you can help me, I think BISQ is the best tool right now on Crypto, but I´m not able to connect from my laptop (Apple Macbook) but I´m able to connect with other computers, ( my friend Mac). So it has to be a problem on my Mac. Can you help me, please? Best, Alejandro De: Alejandro Miranda <1938uh@gmail.com> Fecha: jueves, 28 de febrero de 2019, 13:04 Para: bisq-network/bisq <reply@reply.github.com>, bisq-network/bisq <bisq@noreply.github.com> CC: Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) Hello guys, Thank you for your continuous support. I had download the new version. In this case, I´m able to open BISQ, but I keep receiving a few messages that prevent me to operate to buy BTC on the market. (ATTACHED). 1.- it tells me that maybe I do not have internet connection, which I do 2.- Due to this failure the green bar at the right bottom is continuously moving and not able to set up a deal in the market, On the other hand I was able to create an account, pairing it with my mobile and everything else looks fine. I hope this will help. Best, Alejandro Miranda De: Manfred Karrer <notifications@github.com> Responder a: bisq-network/bisq <reply@reply.github.com> Fecha: jueves, 21 de febrero de 2019, 21:07 Para: bisq-network/bisq <bisq@noreply.github.com> CC: Alejandro Miranda <1938uh@gmail.com>, Mention <mention@noreply.github.com> Asunto: Re: [bisq-network/bisq] Error Launching Bisq on OSX (#2396) I just had the same error at release testing as well. Seem that the created key at first startup is invalid, at least I tried then the first back up key and that was causing the same error. Good thing is that at that moment deleting the hiddenservice directory has no consequences as no trades/offers/disputes are done. @freimair<https://github.com/freimair> We should put that issue on our high prio list. The error message seems to come from netlayer, maybe that could be more clear as well. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#2396 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AtQkEccW42Y6t-xmLryV46JvhizbL_-tks5vPwqKgaJpZM4aw5a->.

[azulzorzoli]

Hi @ManfredKarrer,

I seem to be having a similar problem. I'm working from my computer, (managed by my work's IT team). Firewall is off (FireVault on). I have ZERO knowledge about all this, seriously, just heard the word Tor for the first time today.
It's my first time trying to use Bisq. Any ideas to troubleshoot?