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wont let me paste images onto the canvas #98

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watashu opened this issue Nov 8, 2023 · 10 comments
Open

wont let me paste images onto the canvas #98

watashu opened this issue Nov 8, 2023 · 10 comments
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bug Something isn't working chromium Issue with Chromium (Chrome) browser not reproduced

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@watashu
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watashu commented Nov 8, 2023

One day it just stopped working, but copying an image and pasting it onto the canvas with ctrl+c and ctrl+v no longer works, as well as with inserting pictures as files. The problem is only with pasting images as layers, not as just an image. This makes it extremely hard to use references. It only happens on my chromebook, not my mac.

Screen.recording.2023-11-07.5.52.12.PM.webm
@bitbof
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bitbof commented Nov 8, 2023

Thanks for your report. I tried a few Chrome versions (on Windows and Android) and I couldn't reproduce this bug yet.

Do you remember the date around when it started to fail? I could give you access to an earlier version of Kleki to see if the bug is also there.

Edit: Does this bug also happen in Edit > Transform?

@bitbof bitbof added bug Something isn't working not reproduced labels Nov 8, 2023
@watashu
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watashu commented Nov 9, 2023

It failed sometime between October 15th and October 21st.
When I try to edit > transform, it gives me the popup that the layer is empty. I can transform existing layers with no issue.

@bitbof
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bitbof commented Nov 9, 2023

Here is Kleki 0.6.3.1 from October 7 https://65217081e5186500080512e8--kleki-yh6qfdn4n4m8.netlify.app/

Is it working there?

@watashu
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watashu commented Nov 9, 2023

No, it is not. I'll try it on a different chromebook when i get the chance
Edit: I tried on my friend's chromebook and it worked there

@bitbof
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bitbof commented Nov 13, 2023

Strange. It might be driver related. I have a feeling I'd need a device with similar/same hardware to reproduce this.

Do you know what kind of chromebook you have? (brand, model name) And Chrome OS version? Your friend has a different one, right?

Also I am curious: does this happens always, even with a fresh Kleki tab (empty browser storage), and no other tabs open?

Still there might be potential fixes. Update Chrome OS if it's not up to date. Try disabling extensions, although that would be very strange.

@watashu
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watashu commented Nov 14, 2023

It says it is HP and Qualcomm, I'm not sure which one you're looking for. I am unsure of what the model name is. I believe my friend's was a different model because it had a different design and a few keys that were different as well. My Chrome OS version is 117.0.5938.157
I believe it does always happen, I just tried with a fresh Kleki tab. Disabling extensions did not work, and I am up to date on the Chrome OS updates.

@bitbof
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bitbof commented Nov 14, 2023

Sometimes there is a model on the backside of the laptop. It could be used to look it up online and see what kind of hardware is inside. (just the model. not serial number or any of the other stuff)
lenovo_laptop 1000x0-is

But regardless, thanks for the info!

I don't have a Chromebook to potentially reproduce it. But I can check if I do something different to the image when it goes to the Import As Layer dialog.

@bitbof bitbof added the chromium Issue with Chromium (Chrome) browser label Nov 14, 2023
@watashu
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watashu commented Nov 15, 2023

I'm sorry, my chromebook has a different label on the bottom and I'm unable to locate the model. If there is anything I can try to do on the Kleki tab that may aid in locating the issue, I would be happy to help.

@SplatSys
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hey, just wanted to drop in since I saw this and know how to find the model name without the labels.

  1. Go to chrome://system/
  2. Do ctrl+F and enter "model_name" (without the quotes)
  3. You should see something like the below image, but you'll likely see a different model name after the = sign.
    image

Hope this helps!

@watashu
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watashu commented Nov 19, 2023

When I go there and ctrl+F model_name it doesn't give me any results. Thank you for trying to help though!

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bug Something isn't working chromium Issue with Chromium (Chrome) browser not reproduced
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