Not saved to clipboard

[G1ndry]

Steps To Reproduce

1. press the Copy Username or Password button
2. Check the clipboard
3. The data is not saved.

Expected Result

When a copy is made, it is saved to the clipboard.
（This worked until a few months ago.）

Actual Result

The data is not saved.
And since pasting can be done with ctl+v, it is simply not saved to the clipboard.

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

win11

Installation method

Direct Download (from bitwarden.com)

Build Version

2023.10.1

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[undrivendev]

I'm getting the same error in the Linux version.

I'm using Arch Linux and the KDE desktop environment.

[SergeantConfused]

Hi @G1ndry,

Thank you for reporting this. I tested this in Windows 11 Pro with Bitwarden desktop 2023.10.1 and the Username and Password values were successfully copied to the clipboard and I was able to paste them to Notepad. I recommend that you proceed and perform a clean new installation; Please uninstall Bitwarden off your machine, remove any leftover data (https://bitwarden.com/help/data-storage/#on-your-local-machine), reboot, and install it anew.

If this behaviour persists, please create a Support ticket so we'd have a look at this together, and please also include a link to this GitHub report in the body of your ticket. @undrivendev, could you please get in touch and clarify in your message how you installed Bitwarden on your machine?

Alternatively, you can seek assistance from other Bitwarden users in our Community Forums, if you wish.

We use GitHub issues as a place to track bugs and other development related matters; This GitHub report will be closed at this point.

Thank you both again,

[undrivendev]

@SergeantConfused I followed the reinstallation steps, still not working.

I installed the application from the package manager's standard repos: here.

I investigated some more, and, in my case, it's a dupe of #6812 .

[G1ndry]

@SergeantConfused
I have one confirmation. I was also able to copy and paste and stick it in notepad. The issue this time is that it is not saved to the Windows clipboard (win+v). Are you sure it was saved to the clipboard?

[G1ndry]

This is not just one machine, but sub-machines have the same problem.
I have done a complete reinstallation but no improvement.

[rendhalver]

I am seeing the same problem in Fedora 38.
Is there any reason this issue is closed when it is still a problem?

[SergeantConfused]

Hi @G1ndry,

I have one confirmation. I was also able to copy and paste and stick it in notepad. The issue this time is that it is not saved to the Windows clipboard (win+v). Are you sure it was saved to the clipboard?

Thank you for that clarification. That is the excepted behaviour in our latest release of the desktop client; More information here (#2621) and here (#4516).

@rendhalver, could you please check if what you're experiencing is related to (#6812)? If it is not, please feel free to create a new GitHub report for what you're experiencing.

All the best,

[G1ndry]

@SergeantConfused

Thanks for the reply. I didn't realize there was a change in the specs...
I understand.

I understand that this is better for security, but I often use the clipboard, so I would like to be able to choose whether or not the user can save to the clipboard.

[G1ndry]

@SergeantConfused
I feel there are others like that, so I would like to see this released with a user choice (to save to clipboard or not).

[LeeRoyManea]

@SergeantConfused I feel there are others like that, so I would like to see this released with a user choice (to save to clipboard or not).

I feel with you.

[SergeantConfused]

Hello @G1ndry and @LeeRoyManea,

The Bitwarden Community Forums have a Feature Requests section; I recommend you submit that as a new feature request or improvement suggestion, and hopefully it'll be incorporated in the future.

All the best,

[G1ndry]

@SergeantConfused
i see. thx <3