Infinite loading after logging in on ubuntu desktop

[ReyJust]

Steps To Reproduce

1. Open bitwarden
2. Login with your password

Expected Result

I expect that all my passwords appear.

Actual Result

Infinite loading

Screenshots or Videos

Additional Context

Using the browser, on bitwarden vaut, or my phone I can access everything without any problem.

Let me know what can I do to provide more logs etc...

I can't no my build version, look at the about ahah (But my .deb contains "2024.4.1-amd64")

Operating System

Linux

Operating System Version

Ubuntu 23.10

Installation method

Direct Download (from bitwarden.com)

Build Version

2024.4.1-amd64

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[TansyEH]

Exactly the same thing is happening for me with Ubuntu :-( Has been going on for a few days. Please help BitWarden...

[TansyEH]

I've tried uninstalling and reinstalling and it just infinitely spins...

[djjuhasz]

I'm having the same problem with the Bitwarden snap on Ubuntu 22.04.4 LTS.

Bitwarden info:
Version 2024.4.0
Shell 28.2.8
Renderer 120.0.6099.291
Node 18.18.2
Architecture x64

[djsmith85]

Duplicate of #8651

[djsmith85]

Hi there!

Thank you for your report, it seems like it is a duplicate of this one (#8651)

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these.

This issue will now be closed.

Thanks!

[TansyEH]

Hello, I've switched on the 'Read, add, change' and bitwarden is still not working. Please help me out. With all best wishes, Tansy. Tansy E. Hoskins. Award-winning author and journalist Click here for my website + sign up for my free newsletter: https://tansyhoskins.org/

…

On Thu, 25 Apr 2024 at 16:54, Daniel James Smith ***@***.***> wrote: Hi there! Thank you for your report, it seems like it is a duplicate of this one ( #8651 <#8651>) If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these. This issue will now be closed. Thanks! — Reply to this email directly, view it on GitHub <#8915 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEUV37HE6V33JGUECYEC6LDY7ERKHAVCNFSM6AAAAABGYKTS3OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZXGYZDOMZVGI> . You are receiving this because you commented.Message ID: ***@***.***>

[djjuhasz]

@TansyEH I tried changing the Bitwarden snap permissions too, and it didn't work for me either.

It looks like there is a bug and they are working on a fix: #8776

[cg-scorpio]

I have the same problem. Very embarrassing...