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Initial response from GitHub

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bkeepers committed Feb 12, 2016
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@@ -45,3 +45,17 @@ Signed,
[GitHub users](https://docs.google.com/spreadsheets/d/1oGsg02jS-PnlIMJ3OlWIOEmhtG-udTwuDz_vsQPBHKs/edit?usp=sharing)

**Are you the maintainer of a project on GitHub and want to sign as well? [Please sign here](http://goo.gl/forms/DtmQnUXNSE)**

---

Dear Open Source Maintainers,

We hear you and we're sorry. We've been slow to respond to your letter and slow to respond to your frustrations.

We're working hard to fix this. Over the next few weeks we'll begin releasing a number of improvements to Issues, many of which will address the specific concerns raised in the letter. But we're not going to stop there. We'll continue to focus on Issues moving forward by adding new features, responding to feedback, and iterating on the core experience. We've also got a few surprises in store.

Issues haven't gotten much attention from GitHub these past few years and that was a mistake, but we've never stopped thinking about or caring about you and your communities. However, we know we haven't communicated that. So in addition to improving Issues, we're also going to kick off a few initiatives that will help give you more insight into what's on our radar. We want to make sharing feedback with GitHub less of a black box experience and we want to hear your ideas and concerns regularly.

We'll be in touch next week. Sorry it's taken so long, and thank you for everything.

—GitHub

96 comments on commit 4afa490

@trenton42

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replied Feb 12, 2016

👍

@gonmf

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replied Feb 12, 2016

Meanwhile no solution in sight for isaacs/github#253, which is much more fundamental and affects both small and large projects.

@sidewinder

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replied Feb 12, 2016

nice response!

@maguowei

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replied Feb 12, 2016

👍

@dsebastien

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replied Feb 12, 2016

👍

@Loki-Afro

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replied Feb 12, 2016

👍

@user

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replied Feb 12, 2016

🔧

@jontaydev

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replied Feb 12, 2016

❤️

@julianlam

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replied Feb 12, 2016

@gonmf this part of the response seems pretty clear to me

Over the next few weeks we'll begin releasing a number of improvements to Issues, many of which will address the specific concerns raised in the letter.

I wouldn't say there's no solution in sight...

@elliotrpage

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replied Feb 12, 2016

This is a good start- I hope you will also add new features centering around depreciation of repos and the ability to add a "THIS IS NO LONGER BEING MAINTAINED" flag or an equivalent.

@BtM909

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replied Feb 12, 2016

@julianlam, I agree. I think it would be appreciated if @bkeepers (or someone at @github) would actually start with this

So in addition to improving Issues, we're also going to kick off a few initiatives that will help give you more insight into what's on our radar.

for the number of improvements that will be released in the next few weeks 👍

@pierce27

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replied Feb 12, 2016

👍 Good to see it is at least being acknowledged. Curious to see what the improvements actually will be.

@Jolg42

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replied Feb 12, 2016

👍

@josephmilla

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replied Feb 12, 2016

👍

@nathany

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replied Feb 12, 2016

Thanks Brandon.

@jessestuart

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replied Feb 12, 2016

:hear

@bolak

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replied Feb 12, 2016

An issue about Issue issues, how meta.

@lathrop-navisite

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replied Feb 12, 2016

👍

@julianlam

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replied Feb 12, 2016

@seanbolak We ought to open up a separate issue to address the issue of discussing Issues issues inside of an issue commit. After all, we can't keep doing this forever.

@bolak

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replied Feb 12, 2016

@julianlam well played.

@benwaffle

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replied Feb 12, 2016

cool

@zg

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replied Feb 12, 2016

👍

@vielmetti

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replied Feb 12, 2016

Issues are the primary value of Github to my work, and I'm glad to see that there is acknowledgement that progress on issues is an issue in and of itself.

@addyosmani

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replied Feb 12, 2016

Thank you for the response @bkeepers. Looking forward to seeing what gets shipped in the coming weeks.

@maxdeviant

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replied Feb 12, 2016

👍

@jonocodes

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@rhysd

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replied Feb 12, 2016

👍

@kevinchappell

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replied Feb 12, 2016

Excellent response, true Open Source class .:bowtie:

@Entalpi

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replied Feb 12, 2016

This is what we love, a sign that you are indeed listening. 👍

@sjmackenzie

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replied Feb 12, 2016

Please get rid of your parasitic infection, you have psychopaths worming their way into "upper management" these people are screwing up github as we know it, or it could be the Vulture Capitalists looking for payout. Please address this issue first, the rest comes naturally.

@Aaronik

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replied Feb 12, 2016

🏩

@pvorb

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replied Feb 12, 2016

The comments below this commit are all spam, and so is mine. 😐

Did you forget about the original letter already?

@bmanturner

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replied Feb 12, 2016

+1

@i-a-n

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replied Feb 12, 2016

This whole thing sounds like a drunk text to an ex

Issues haven't gotten much attention from GitHub these past few years and that was a mistake, but we've never stopped thinking about or caring about you

@bpinaya

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replied Feb 12, 2016

+1 for the dark theme 👍

@kinduff

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replied Feb 12, 2016

👍 Thank you!

@javierbyte

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replied Feb 12, 2016

👍 thanks!

@JohnHeroHD

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replied Feb 12, 2016

👍

@wilwaldon

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replied Feb 12, 2016

👍

@Bilge

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replied Feb 12, 2016

P L U S O N E

@TheNeikos

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replied Feb 12, 2016

Sounds good

@matthewschlue-wf

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replied Feb 12, 2016

👍

@gtallen1187

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replied Feb 12, 2016

👍

@de-vries

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👍

@ktf

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👍

@techscientist

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@arackaf

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replied Feb 12, 2016

👍 (to remind you about how annoying those email notifications can get) 😂

@mpost

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replied Feb 12, 2016

+1

@jdalton

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replied Feb 12, 2016

Excellent.

@jahands

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replied Feb 12, 2016

👍

@NKjoep

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replied Feb 12, 2016

👍

@kylezinter

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replied Feb 12, 2016

Thanks!

@raincoats

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replied Feb 12, 2016

mine's the biggest

@NamPNQ

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replied Feb 12, 2016

👍

@Lujaw

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replied Feb 12, 2016

👍

@zfedoran

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replied Feb 12, 2016

Looking forward to it. Don't let us down :)

@mohoromitch

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replied Feb 12, 2016

A lot of positive feedback for what's just generic PR-speak... which took them a month to come up with?

@pvorb

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replied Feb 12, 2016

@iMiiTH It looks like positive feedback, but actually it's just about spamming him with all that email noise, which was one of the points in the letter.

@arackaf

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replied Feb 12, 2016

@pvorb 💯

@calebjonasson

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replied Feb 13, 2016

👍

@tasha-a-coder

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replied Feb 13, 2016

👍

@backspaces

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replied Feb 13, 2016

This is an existence proof that Issues needs fixing: look at all the thumbs ups and +1s.

@edwinksl

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replied Feb 13, 2016

👍

@binaryluke

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replied Feb 13, 2016

👍

@sjmackenzie

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replied Feb 13, 2016

@pvorb @iMiiTH +1

@r14c

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👍

@zephyr

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replied Feb 13, 2016

👍

@GeorgeL9

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replied Feb 13, 2016

Excited to see what changes will happen with the API.

@vwood

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replied Feb 13, 2016

-1

@thomasdavis

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replied Feb 13, 2016

=D

@ebkalderon

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replied Feb 13, 2016

👍 Extremely excited!

@Jajoo

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replied Feb 13, 2016

👍

@sjkelly

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replied Feb 13, 2016

LGTM

@Sea-n

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replied Feb 13, 2016

Thanks GitHub.
GitHub is a nice place to hold source code!

@woutertenbosch

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replied Feb 13, 2016

👍

@omninonsense

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replied Feb 13, 2016

This is pretty fantastic! I think the fact alone that this has been acknowledged and we've been told it's being at least considered means a lot in itself. Thanks

@ziyasal

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replied Feb 13, 2016

👍

@anandnalya

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replied Feb 13, 2016

👍

@lthibault

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replied Feb 13, 2016

From the original letter

Issues often accumulate content-less “+1” comments which serve only to spam the maintainers and any others subscribed to the issue. These +1s serve a valuable function in letting maintainers know how widespread an issue is, but their drawbacks are too great. We’d like issues to gain a first-class voting system, and for content-less comments like “+1” or “👍” or “me too” to trigger a warning and instructions on how to use the voting mechanism.

Why this is just dripping with irony ...

@bartlettroscoe

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replied Feb 13, 2016

Is there an issue tracking system where these issues can be tracked? Is there a place to list detailed requirements for these changes? In particular, in order to enforce contributor agreements, we need the user to see the a box at the top of a PR that lists the conditions for contributing, and then force the user to click "I Agree" or "I don't agree" and then the PR can only be created if the "I Agree" button is clicked. That is needed from the legal perspective from what I have seen to ensure that the user has consented.

@nathany

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replied Feb 13, 2016

@bartlettroscoe There is https://www.clahub.com/ but they are looking for new maintainers. clahub/clahub#111

@lthibault Indeed. The letter is asking for a voting feature for issues, not pull requests. To me, it suggests that adding a feature won't be enough change human behaviour. Who knows? Maybe all these features will just make the UI more complex, even impenetrable for newcomers. GitHub has a tough job to do.

The Go community has a saying, "do less, enable more". I think CLA Hub and Waffle are great examples of GitHub APIs enabling third-parties to extend what is GitHub.

@shirts

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replied Feb 13, 2016

💭

@benjohnde

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replied Feb 14, 2016

👍

@KelSolaar

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replied Feb 14, 2016

Some great news!

@scls19fr

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replied Feb 14, 2016

+1

@Juanlu001

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@mathieumg

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replied Feb 15, 2016

🎉

@bkeepers

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Owner Author

replied Feb 15, 2016

👍

@PeterMTaylor

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replied Feb 15, 2016

👍🏻

@martinlatrille

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replied Feb 16, 2016

👍

@Cesarla

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replied Feb 16, 2016

👍

@colinschoen

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replied Feb 17, 2016

Excellent.

@kpstolk

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replied Feb 17, 2016

👍

@fprieur

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replied Feb 18, 2016

👍

@nathany

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@anvie

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replied Feb 18, 2016

👍

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