Communication Plan

Customer Communication Plan

Where	Who	Why	When
Piazza	Everybody	Regular Communication Channel	Always
Email	Communicator	Formal Communication Channel	Always

Details

Piazza

It is the main communication channel with the customer. Customer can reach the team via the piazza website of CMPE352.

Email

Official email account for any contact : tursu.help@gmail.com

It will be used as official inquires are needed.

Team Communication Plan

Where	Who	Why	When
BM Lounge/Zoom	Everybody	Weekly meetings	Wednesdays 19.00-21.00
WhatsApp	Everybody	Emergency Communication Channel	Always
Slack	Everybody	Regular Communication Channel	Always
GitHub	Everybody	Public Discussion, Issues and Project Details	Always
Zoom	Whoever Needs	Small group meetings about the weekly tasks	When needed

Details

Weekly Meetings

Weekly meetings will be hold to decide on the main action items and to discuss about the progress of the project.

Zoom

Zoom is used as the new platform to host out weekly meetings and small group meetings since the meetings cannot be done in person due to covid-19.

WhatsApp

Since everybody in the team uses WhatsApp, it will be used as the emergency communication channel.

Slack

Slack will be used as the regular communication channel to discuss issues and share ideas about the project.

GitHub

GitHub will be used as the main tool for tracking the project.