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Unsubscribe Reason Not working #588

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yogeshgautam48 opened this issue Sep 11, 2022 · 1 comment
Closed

Unsubscribe Reason Not working #588

yogeshgautam48 opened this issue Sep 11, 2022 · 1 comment

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@yogeshgautam48
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I am using mailchimp.net library to use MailChimp api. And everything is working fine except that the unsubscribe reason does not work when i update the member.

or example: Under certain event i am using following code to unsubscribe:

   existingMember.Status = Status.Unsubscribed;
   existingMember.UnsubscribeReason = "Contact Unsubscribed from contact page" ;
   //***Notice the Unsubscribe Reason here, i have different pages which has different unsubscribe reason***
   await _mailChimpManager.Members.AddOrUpdateAsync(listUserSubscribed, existingMember)
                            .ConfigureAwait(false);

Now, Next i created webhook in mailchimp as explained here (https://mailchimp.com/developer/marketing/guides/sync-audience-data-webhooks/#create-a-new-webhook). However the unsubscribe reason is always "manual" and it doesnt shows the note that i entered earlier (i.e. Contact Unsubscribed from contact page) .

Is there anything i am missing? or is there any other way to achieve the same?

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