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[in_app_review] Add the Android troubleshooting table to the README
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britannio committed Sep 16, 2023
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Expand Up @@ -72,7 +72,22 @@ You must upload your app to the Play Store to test `requestReview()`. The recomm

Real reviews can only be created when `requestReview()` is used from the production track. The **submit** button is disabled on other tracks and in internal app sharing to emphasize this.

**If you get stuck here as many developers have, please refer to the [official instructions](https://developer.android.com/guide/playcore/in-app-review/test), especially the section on [troubleshooting](https://developer.android.com/guide/playcore/in-app-review/test#troubleshooting).**
**If you get stuck here as many developers have, please refer to the [troubleshooting table](https://developer.android.com/guide/playcore/in-app-review/test#troubleshooting) found below or the complete [official instructions](https://developer.android.com/guide/playcore/in-app-review/test).**

<details>
<summary>Troubleshooting table</summary>

| Issue | Solution |
|-------|----------|
| Your app is not published yet in the Play Store. | Your app doesn't have to be published to test, but your app's **applicationID** must be available at least in the internal testing track.
| The user account can't review the app. | Your app must be in the user's Google Play library. To add your app to the user's library, download your app from the Play Store using that user's account.
| The primary account is not selected in the Play Store. | When multiple accounts are available in the device, ensure that the primary account is the one selected in the Play Store.
| The user account is protected (for example, with enterprise accounts). | Use a Gmail account instead.
| The user has already reviewed the app. | Delete the review directly from Play Store.
| The quota has been reached. | Use an [internal test track](https://developer.android.com/guide/playcore/in-app-review/test#internal-test-track) or [internal app sharing](https://developer.android.com/guide/playcore/in-app-review/test#internal-app-sharing).
| There is an issue with the Google Play Store or Google Play Services on the device. | This commonly occurs when the Play Store was sideloaded onto the device. Use a different device that has a valid version of the Play Store and Google Play Services.

</details>

## iOS

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