[BUG] Treadmill won't connect via bluetooth

[ctran4347]

Describe the bug
Xterra TR260 treadmill won't connect via QZ app. Treadmill is able to connect to a Samsung S24 Ultra and a Samsung Tab S8+ through Zwift and Kinomap. Kinomap's auto inclination works with the Xterra TR260. It seems to just cycle through available bluetooth connection and not doing anything with the XTerra TR260 bluetooth.

To Reproduce
Steps to reproduce the behavior:

1. Open QZ app
2. Wait for bluetooth to connect (it doesn't) or manually go to settings and select XTerra TR260 (still doesn't connect)

Expected behavior
A bluetooth connection to be made.

Screenshots
N/A

Desktop (please complete the following information):

• N/A

Smartphone (please complete the following information):

• Device: Samsung S24 Ultra/ Samsung Tab S8+
• OS: Android 14/One UI 6
• App Version [e.g. 22]: 2.14.0

Append a debug log

Can't find /android/data/org.cagnulein.qdomyoszwift/ folder on device using: https://play.google.com/store/apps/details?id=com.marc.files

Additional context
Add any other context about the problem here.

[cagnulein]

hi! join the beta from here https://play.google.com/apps/testing/org.cagnulen.qdomyoszwift and then you should see the log on the /documents/qz

Let me know!

[ctran4347]

Hi! I was able to get the logs and compressed the entire folder for you

QZ.zip

Surprisingly when I downloaded the beta version, it immediately connected to my smart bike right away (Renpho AI Smart Bike), but still doesn't connect to the Xterra TR260 even when manually setting the bluetooth device.

[cagnulein]

perfect, got the issue! in order to solve it, could you please download the free app nrfconnect and send me a screenshot about the treadmill from this app?
Thanks!

[ctran4347]

Here are the details that the nrfconnect app gave me for the treadmill. Let me know if you need more information

[cagnulein]

perfect @ctran4347 setup qz in this way

• manual device to xterra
• treadmill settings, ftms treadmill set to xterra and press ok and restart QZ

let me know if it's ok!

[ctran4347]

I was able to get the treadmill to connect via bluetooth with the steps above. It's able to pick up the treadmill speed and inclination if I change it manually on the treadmill along with the automated Zwift inclination settings. I assumed I had to fill out the Zwift section in settings and toggle Climb Portal?

[cagnulein]

@ctran4347 you need just to fill the zwift credentials in qz. Let me know

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[cagnulein]

@ctran4347 any news?

[ctran4347]

Sorry for the late response! I was able to get it to work with the instructions you specified!

[cagnulein]

Glad to hear it! remember to rate the app on the store! It means a lot to me! Thanks! Il giorno gio 13 giu 2024 alle 19:17 Christian Tran < ***@***.***> ha scritto:

…

Sorry for the late response! I was able to get it to work with the instructions you specified! — Reply to this email directly, view it on GitHub <#2331 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAALYWHSPNYSQDEJIGTFS7DZHHH3RAVCNFSM6AAAAABHTQYSZKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRWGM3TCOJXGE> . You are receiving this because you were assigned.Message ID: ***@***.***>