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Load chat button remains when HelpScout is maximised and router changes #141

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baj84 opened this issue Jul 21, 2022 · 1 comment
Open
1 task done

Load chat button remains when HelpScout is maximised and router changes #141

baj84 opened this issue Jul 21, 2022 · 1 comment
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@baj84
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baj84 commented Jul 21, 2022

Describe the bug

I'm using HelpScout and nextjs.

When I maximise HelpScout and then navigate to another route, the placeholder button shows up over the top of the real button, making it impossible to close the live chat.

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@baj84 baj84 added the bug Something isn't working label Jul 21, 2022
@benschwarz
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@baj84 From your description, it sounds like the z-index may have been updated in Helpscout's integration.

Could you please check to see what values it uses?

Once we've confirmed it should be a straightforward update to the Helpscout styles.

Optionally, you can send a z-index prop, but I'd prefer to fix the library directly of course!

@benschwarz benschwarz mentioned this issue Jun 23, 2023
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@benschwarz @baj84