Staying in refresh page and not displaying document

[VenkatNaveenM]

127.0.0.1 - - [08/May/2019 17:29:26] "GET /workspaces/35dd602d-2eec-44e7-a51f-36f6b4e4862b HTTP/1.1" 200 -
ERROR:root:exception: access violation writing 0x0E80C1B0
Traceback (most recent call last):
File "c:\users\naveen\appdata\local\programs\python\python37-32\lib\site-packages\excalibur\tasks.py", line 44, in split
with Ghostscript(*gs_call, stdout=null) as gs:
File "c:\users\naveen\appdata\local\programs\python\python37-32\lib\site-packages\camelot\ext\ghostscript_init_.py", line 93, in Ghostscript
stderr=kwargs.get('stderr', None))
File "c:\users\naveen\appdata\local\programs\python\python37-32\lib\site-packages\camelot\ext\ghostscript_init_.py", line 39, in init
rc = gs.init_with_args(instance, args)
File "c:\users\naveen\appdata\local\programs\python\python37-32\lib\site-packages\camelot\ext\ghostscript_gsprint.py", line 167, in init_with_args
rc = libgs.gsapi_init_with_args(instance, len(argv), c_argv)
OSError: exception: access violation writing 0x0E80C1B0

[kaitlynbartley]

I'm also having this problem. Downloaded Excalibur today and it just stays on the refresh page without displaying the workspace. I'm not seeing any errors, though, either in the command line or when I inspect the page source console.