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[a11y]: JAWS reads Tooltip as button #10667

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2 tasks done
xuelanz opened this issue Feb 9, 2022 · 4 comments
Closed
2 tasks done

[a11y]: JAWS reads Tooltip as button #10667

xuelanz opened this issue Feb 9, 2022 · 4 comments

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@xuelanz
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xuelanz commented Feb 9, 2022

Package

    "carbon-components": "10.52.0",
    "carbon-components-react": "7.52.0",

Browser

Chrome

Operating System

Windows

Package version

10.52.0

React version

17.0.2

Automated testing tool and ruleset

JAWS 2021

Assistive technology

No response

Description

What is expected: Jaws could recognize Carbon Tooltip as tooltips, read tooltip label and tooltip messsage.

What happens: All the tooltips info within application are not able to be read by JAWS. When a respective tooltip is opened, JAWS reads it as button collapsed to open press space bar/Enter key, expanded. Pressing Space Key/Enter key closes the tooltip. Here the user will get confused as there is no button it’s just tooltip.

After update to "carbon-components": "10.52.0" "carbon-components-react": "7.52.0", JAWS is able to read tooltip message, automatically open and close when focus on and off. But it still reads tooltip as button, tells press enter to activate.

WCAG 2.1 Violation

No response

CodeSandbox example

https://react.carbondesignsystem.com/?path=/story/components-tooltip--default-bottom

Steps to reproduce

Find a windows environment to install JAWS 2021.
Using JAWS to read theTooltip on page https://react.carbondesignsystem.com/?path=/story/components-tooltip--render-custom-icon, JAWS reads it as button.

Code of Conduct

@xuelanz
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xuelanz commented Feb 9, 2022

Duplicate issue but closed as won't fix
#6703

@xuelanz xuelanz changed the title [a11y]: [a11y]: JAWS reads Tooltip as button Feb 9, 2022
@jnm2377
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jnm2377 commented Feb 16, 2022

@dakahn can you confirm if this is an issue after all?

@dakahn
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dakahn commented Feb 21, 2022

Potentially relevant
w3c/aria-practices#128 (comment)

@dakahn
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dakahn commented Feb 21, 2022

attempted to verify with JAWS 2022.2112.24 and couldn't reproduce. When the tooltip button receives focus it's read as "tooltip label button expand/collapse" which seems right to me. Describes the element, what it is, and what will happen if it's activated. Im closing this as a false report, but after you upgrade JAWS if you still are encountering this error let me know and we can reopen 👍🏾

@dakahn dakahn closed this as completed Feb 21, 2022
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