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Set up salesforce for CDF members #11

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kimsterv opened this issue Aug 29, 2019 · 7 comments
Closed

Set up salesforce for CDF members #11

kimsterv opened this issue Aug 29, 2019 · 7 comments
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@kimsterv
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We need a way to see CDF members and contact details, companies that are in the pipeline, etc

@kimsterv
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I think Dan said we'd use Saleforce CRM to track members.

@caniszczyk
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We have sf.cd.foundation that's available for internal LF. I think the solution here is to get a monthly report out of SF and send it to the gb list or some specific mailing list for people that care :)

@danlopez00 danlopez00 added this to To do in CDF 2019 Q3 Sep 3, 2019
@kimsterv
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kimsterv commented Sep 5, 2019

How do we view the pipeline of interested parties and their status? I'd like to get more transparency into the entire process and see how the GB can help influence new members. Who are the inbound requests going to? How are they tracked? What are other foundations doing to track memberships and prospective members?

@caniszczyk
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caniszczyk commented Sep 5, 2019

All inbound member requests should be routed to info@cd.foundation and/or https://cd.foundation/members/join/ where a program manager will pick it up and take them through a call/presentation to answer any questions.

The best thing the GB and other members can do is make intros.

@danlopez00 is working to get a report of the pipeline from SFDC, ideally that can be just sent to the GB list monthly or a list the GB can subscribe too.

@danlopez00
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We will actually be switching over to a webform for contacting the CDF so leads get into SFDC and an autoresponder replies to the requestor. The workflow will be implemented in the coming weeks.

We will also be automating reports of leads and opportunities to the GB on a monthly basis

@kimsterv
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What's the status on this? I'd also like to see a process that CDF foundation members can use for getting new members into the pipeline.

@danlopez00
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Closing this ticket and opening a new ticket for reports, as CDF members will not have direct access to SFDC

@jsalinas29 jsalinas29 moved this from To do to Done in CDF 2019 Q3 Sep 24, 2019
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