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Charting Show Community Participation Guidelines

Version 1.0 – Updated January 1, 2023

The heart of Charting Show is it's community. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Charting Show Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community. As such, we have adopted this code of conduct and require all those who participate to agree and adhere to these Community Participation Guidelines in order to help us create a safe and positive community experience for all.

These guidelines aim to support a community where all people should feel safe to participate, introduce new ideas and inspire others, regardless of:

  • Ability.
  • Age.
  • Background.
  • Caste.
  • Family status.
  • Gender.
  • Gender identity or expression.
  • Geographic location.
  • Marital status.
  • National origin.
  • Native language.
  • Race and/or ethnicity.
  • Religion.
  • Sex.
  • Sexual orientation.
  • Socioeconomic status.
  • Any other dimension of diversity.

Openness, collaboration and participation are core aspects of our work, from development to support. We gain strength from diversity and actively seek participation from those who enhance it. These guidelines exist to enable diverse individuals and groups to interact and collaborate to mutual advantage. This document outlines both expected and prohibited behavior.

When and How to Use These Guidelines

These guidelines outline our behavior expectations as members of the Charting Show community in all Charting Show activities, both offline and online. Your participation is contingent upon following these guidelines in all Charting Show activities, including but not limited to:

  • Working in the Charting Show software repositories.
  • Working with other Charting Show team members and other Charting Show community participants virtually or co-located.
  • Representing Charting Show at public events.
  • Representing Charting Show in social media (official accounts, staff accounts, personal accounts, social media pages).
  • Participating in Charting Show offsites and trainings.
  • Participating in Charting Show-related forums, mailing lists, wikis, websites, chat channels, bugs, group(s) or person-to-person meetings and Charting Show-related correspondence.

These guidelines work in conjunction with our Anti-Harassment/Discrimination Policies, which sets out protections for and obligations of Charting Show team members. The Anti-Harassment/Discrimination Policy is crafted with specific legal definitions and requirements in mind.

While these code of conduct guidelines are specifically aimed at Charting Show's work and community, we recognize that it is possible for actions taken outside of Charting Show's online or in person spaces to have a deep impact on community health. We anticipate wide-ranging discussions among our communities about appropriate boundaries.

Expected Behavior

The following behaviors are expected from all Charting Show team members:

Be Respectful

Value each other's ideas, styles and viewpoints. We may not always agree, but disagreement is no excuse for poor manners. Be open to different possibilities and to being wrong. Be respectful in all interactions and communications, especially when debating the merits of different options. Be aware of your impact and how intense interactions may be affecting people. Be direct, constructive and positive. Take responsibility for your impact and your mistake. If someone says they have been harmed through your words or actions, listen carefully, apologize sincerely and correct the behavior going forward.

Be Direct but Professional

We are likely to have some discussions about if and when criticism is respectful and when it's not. We must be able to speak directly when we disagree and when we think we need to improve. We cannot withhold hard truths. Doing so respectfully is hard, doing so when others don't seem to be listening is harder and hearing such comments when one is the recipient can be even harder still. We need to be honest and direct, as well as respectful.

Be Inclusive

Seek diverse perspectives. Diversity of views and of people on teams powers innovation, even if it is not always comfortable. Encourage all voices. Help new perspectives be heard and listen actively. If you find yourself dominating a discussion, it is especially important to step back and encourage other voices to join in. Be aware of how much time is taken up by dominant members of the group. Provide alternative ways to contribute or participate when possible.

Be inclusive of everyone in an interaction, respecting and facilitating people's participation whether they are:

  • Remote (on video or phone).
  • Not native language speakers.
  • Coming from a different culture.
  • Using pronouns other than "he" or "she".
  • Living in a different time zone.
  • Facing other challenges to participate.

Think about how you might facilitate alternative ways to contribute or participate. If you find yourself dominating a discussion, step back. Make way for other voices and listen actively to them.

Understand Different Perspectives

Our goal should not be to "win" every disagreement or argument. A more productive goal is to be open to ideas that make our own ideas better. Strive to be an example for inclusive thinking. "Winning" is when different perspectives make our work richer and stronger.

Appreciate and Accommodate Our Similarities and Differences

Community members come from many cultures and backgrounds. Cultural differences can encompass everything from official religious observances to personal habits to clothing. Be respectful of people with different cultural practices, attitudes and beliefs. Work to eliminate your own biases, prejudices and discriminatory practices. Think of others' needs from their point of view. Use preferred titles (including pronouns) and the appropriate tone of voice. Respect people's right to privacy and confidentiality. Be open to learning from and educating others as well as educating yourself; it is unrealistic to expect community members to know the cultural practices of every ethnic and cultural group, but everyone needs to recognize one's native culture is only part of positive interactions.

Lead by Example

By matching your actions with your words, you become a person others want to follow. Your actions influence others to behave and respond in ways that are valuable and appropriate for our organizational outcomes. Design your community and your work for inclusion. Hold yourself and others accountable for inclusive behaviors. Make decisions based on the highest good for Charting Show's mission.

Behavior That Will Not Be Tolerated

The following behaviors are considered to be unacceptable under these guidelines.

Violence and Threats of Violence

Violence and threats of violence are not acceptable - online or offline. This includes incitement of violence toward any individual, including encouraging a person to commit self-harm. This also includes posting or threatening to post other people's personally identifying information ("doxxing") online.

Personal Attacks

Conflicts will inevitably arise, but frustration should never turn into a personal attack. It is not okay to insult, demean or belittle others. Attacking someone for their opinions, beliefs and ideas is not acceptable. It is important to speak directly when we disagree and when we think we need to improve, but such discussions must be conducted respectfully and professionally, remaining focused on the issue at hand.

Derogatory Language

Hurtful or harmful language related to:

  • Ability.
  • Age.
  • Background.
  • Caste.
  • Family status.
  • Gender.
  • Gender identity or expression.
  • Geographic location.
  • Marital status.
  • National origin.
  • Native language.
  • Other attributes.
  • Race and/or ethnicity.
  • Religion.
  • Sex.
  • Sexual orientation.
  • Socioeconomic status.

is not acceptable. This includes deliberately referring to someone by a gender that they do not identify with and/or questioning the legitimacy of an individual's gender identity. If you're unsure if a word is derogatory, don't use it. This also includes repeated subtle and/or indirect discrimination; when asked to stop, stop the behavior in question.

Unwelcome Sexual Attention or Physical Contact

Unwelcome sexual attention or unwelcome physical contact is not acceptable. This includes sexualized comments, jokes or imagery in interactions, communications or presentation materials, as well as inappropriate touching, groping, or sexual advances. Additionally, touching a person without permission, including sensitive areas such as their hair, pregnant stomach, mobility device (wheelchair, scooter, etc) or tattoos is unacceptable. This includes physically blocking or intimidating another person. Physical contact or simulated physical contact (such as emojis like "kiss") without affirmative consent is not acceptable. The sharing or distribution of sexualized images or text is unacceptable.

Disruptive Behavior

Sustained disruption of events, forums, or meetings, including talks and presentations, will not be tolerated. This includes:

  • 'Talking over' or 'heckling' speakers.
  • Drinking alcohol to excess or using recreational drugs to excess, or pushing others to do so.
  • Making derogatory comments about those who abstain from alcohol or other substances, pushing people to drink, talking about their abstinence or preferences to others, or pressuring them to drink - physically or through jeering.
  • Otherwise influencing crowd actions that cause hostility in the session.

Influencing Unacceptable Behavior

We will treat influencing or leading such activities the same way we treat the activities themselves and thus the same consequences apply.

Consequences of Unacceptable Behavior

Bad behavior from any Charting Show team member, including those with decision-making authority, will not be tolerated. Intentional efforts to exclude people (except as part of a consequence of the guidelines or other official action) from Charting Show activities are not acceptable and will be dealt with appropriately.

Reports of harassment/discrimination will be promptly and thoroughly investigated by the people responsible for the safety of the space, event or activity. Appropriate measures will be taken to address the situation.

Anyone being asked to stop unacceptable behavior is expected to comply immediately. Violation of these guidelines can result in anyone being asked to leave an event or online space, either temporarily or for the duration of the event, or being banned from participation in spaces, or future events and activities in perpetuity.

Charting Show Staff are held accountable, in addition to these guidelines, to Charting Show's staff Anti-Harassment/Discrimination Policies. Charting Show staff in violation of these guidelines may be subject to further consequences, such as disciplinary action, up to and including termination of employment. For contractors or vendors, violation of these guidelines may affect continuation or renewal of contract.

In addition, any participants who abuse the reporting process will be considered to be in violation of these guidelines and subject to the same consequences. False reporting, especially to retaliate or exclude, will not be accepted or tolerated.

Reporting

If you believe you're experiencing unacceptable behavior that will not be tolerated as outlined above, please contact us to make a report. Reports are triaged by the Community Participation Guidelines Response Lead.

After receiving a concise description of your situation, they will review and determine the next steps. In addition to conducting any investigation, they can provide a range of resources, from a private consultation to other community resources. They will involve other colleagues or outside specialists (such as legal counsel), as needed to appropriately address each situation.

Please also report to us if you observe a potentially dangerous situation, someone in distress, or violations of these guidelines, even if the situation is not happening to you.

If you feel you have been unfairly accused of violating these guidelines, please follow the same reporting process.

Charting Show Software Repositories

Each Charting Show Software Repository shall be included under this policy.

Charting Show Events

All Charting Show events will have designated a specific safety guideline with emergency and anti-abuse contacts at the event as well as online. These contacts will be posted prominently throughout the event and in print and online materials. Event leaders are requested to speak at the event about the guidelines and to ask participants to review and agree to them when they sign up for the event.

Reports will receive an email notice of receipt. Once an incident has been investigated and a decision has been communicated to the relevant parties, all have the opportunity to appeal the decision.

Ask Questions

Everyone is encouraged to ask questions about these guidelines. If you are organizing an event or activity, reach out for tips for building inclusion for your event or activity. Your input is welcome and you will always get a quick response (or on the next weekday, if it is the weekend).

Modifications to these Guidelines

Charting Show may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.