chore: Update notifications Docs

docs/user-guide/features/notifications.md

@@ -4,65 +4,66 @@ title: "Notifications"
 
 
 ### Audio Notifications
-In this section, the user can set Audio Notifications for the Chat conversations
+In this section, the user can set Audio Notifications for the conversations.
 
 <!-- <div align="center">
 
 <img src={require('./images/profilesettings3.png').default} width="800" alt="Audio Notification Section" />
 
 </div> -->
 
-User can select None if you need not need Audio Notification.
-User can select notification only of Conversations assigned to you or for all Conversations happening.
+Select "None" to disable audio notifications.
+Select "Assigned conversations" to be notified of conversations assigned to you.
+Select "All conversations" to be notified of all conversations.
 
 ### Email Notifications Section
-In this section, the user can set Email Notifications for the Chat conversations
+In this section, the user can set Email Notifications for the conversations.
 <!--
 <div align="center">
 
 <img src={require('./images/profilesettings4.png').default} width="800" alt="Email Notification section" />
 
 </div> -->
 
-User can do a multiple selections for the various choices provided which will help the user follow the assigned conversations closely.
+Users can make multiple selections for the various choices provided, which will help them follow the assigned conversations closely.
 
-- Send email notifications when a new conversation is created : As and when a new conversation is created, you will recieve an email notification.
+- Send email notifications when a new conversation is created: when a new conversation is created, you will receive an email notification.
 
-- Send email notifications when a conversation is assigned to me : As and when a conversation is assigned to you by another agent or Admin, you will recieve an email notification.
+- Send email notifications when a conversation is assigned to me: when a conversation is assigned to you by another agent or Admin, you will receive an email notification.
 
-- Send email notifications when you are mentioned in a conversation : As and when some agent starts a private chat with you, addressed as "@your mail id", you will recieve an email notification.
+- Send email notifications when you are mentioned in a conversation: when you are mentioned in a chat with "@your mail id", you will receive an email notification.
 
-- Send email notifications when a new message is created in an assigned conversation : A conversation has been assigned to you and might have been inactive for a few days. As and when a new message is typed in the conversation window, you will recieve an email notification.
+- Send email notifications when a new message is created in an assigned conversation: a conversation has been assigned to you and might have been inactive for a few days. When a new message is typed in the conversation window, you will receive an email notification.
 
 
 ### Push Notifications Section
-In this section, the user can set Push Notificaions for the Chat conversations
+In this section, the user can set Push Notifications for the conversations
 
 <!-- <div align="center">
 
 <img src={require('./images/profilesettings5.png').default} width="800" alt="Push Notification Section" />
 
 </div> -->
 
-User can do a multiple selections for the various choices provided which will help the user follow the assigned conversations closely.
+Users can make multiple selections for the various choices provided, which will help them follow the assigned conversations closely.
 
-- Send push notifications when a new conversation is created : As and when a new conversation is created, you will recieve a notification.
+- Send push notifications when a new conversation is created: when a new conversation is created, you will receive a notification.
 
-- Send push notifications when a conversation is assigned to me : As and when a conversation is assigned to you by another agent or Admin, you will recieve a notification.
+- Send push notifications when a conversation is assigned to me: when a conversation is assigned to you by another agent or Admin, you will receive a notification.
 
-- Send push notifications when you are mentioned in a conversation : As and when some agent starts a private chat with you, addressed as "@your mail id", you will recieve a notification.
+- Send push notifications when you are mentioned in a conversation: when some agent starts a private chat with you, addressed as "@your mail id", you will receive a notification.
 
-- Send push notifications when a new message is created in an assigned conversation : A conversation has been assigned to you and might have been inactive for a few days. As and when a new message is typed in the conversation window, you will recieve a notification.
+- Send push notifications when a new message is created in an assigned conversation: A conversation has been assigned to you and might have been inactive for a few days. When a new message is typed in the conversation window, you will receive a notification.
 
 
 ### Access Token Section
 
-This section, will autogenerate a Token that can be used in API based Integration.
+This section will autogenerate a Token that can be used in API-based Integration.
 
 <!-- <div align="center">
 
 <img src={require('./images/profilesettings6.png').default} width="800" alt="Access Token Section" />
 
 </div> -->
 
-User can directly Copy the Token and paste it in the [code](https://www.chatwoot.com/developers/api/).
+Users can directly Copy the Token and paste it into the [code](https://www.chatwoot.com/developers/api/).