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Turkish "no summary available" & crash on some games #538

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mr-mygdon opened this issue Apr 28, 2022 · 13 comments
Closed

Turkish "no summary available" & crash on some games #538

mr-mygdon opened this issue Apr 28, 2022 · 13 comments
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bug Fails to work as advertised or fails to meet most people's expectations crash The app dies, hangs, or loses data

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@mr-mygdon
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Some games are unplayable. (Bridges, Dominosa, Fifteen, Filling, Inertia, Mines etc.) Phone : Galaxy s8+

@mr-mygdon mr-mygdon added the bug Fails to work as advertised or fails to meet most people's expectations label Apr 28, 2022
@chrisboyle
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Hi, thanks for your report: what happens when you try to play these games?

@baduann
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baduann commented Apr 29, 2022

I've been experiencing the same thing, app crashes when o try to open games that say (no summary available)

@chrisboyle
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@baduann That message shouldn't appear. This suggests missing resources, and is not something most people are experiencing. Could you please try reinstalling the app? Oh, and maybe check your device isn't extremely low on space first, in case that is affecting the installation.

Thanks

@chrisboyle chrisboyle changed the title Bug Crashes due to missing resources? Apr 29, 2022
@baduann
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baduann commented Apr 29, 2022

I reinstalled the app after opening up some space and still having the same problem

ps. some of the games are still working fine; light up, signpost, bridges, cube, dominosa, fifteen, filling, flip, galaxies, inertia, mines, mosaic, netslide, palisade, singles, sixteen, and twiddle are the ones missing sources

@mr-mygdon
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Hi..
I installed the old version from f-droid source and it works fine. After updating from the google play store, some games crash again...

@chrisboyle
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This is very confusing. It's in these lines here that "(no summary available)" (aka R.string.no_desc) is chosen and that means it can't find e.g. R.string.desc_bridges. The resources live in this file and none of them are qualified by language or anything, so they should all just always be installed and available.

I've so far failed to think of anything that's different about that specific list of games compared to the others.

A few questions in case they lead to clues...

  • @baduann Did you also install from Google Play rather than some other way?
  • Are the icons for those puzzles missing too?
  • Do the names show up correctly e.g. "Light Up"?
  • What version of Android are you running?
  • Have you tried it on any other devices?
  • Can you think of anything unusual about the affected devices or their settings?
  • @mr-mygdon @baduann Assuming you see the "Puzzles has stopped" dialog, have you tapped "Send feedback"? This should send me a stacktrace in the Google Play Console. @baduann What model is your phone? (This will help me find any crash reports in the console.)

@chrisboyle
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chrisboyle commented Apr 29, 2022

OH! You don't happen to both have your language set to Turkish do you? And @baduann are you sure about Cube? Because other than Cube, you have listed exactly the puzzles whose names contain the letter i, and I've done some lowercase/uppercase operations that could hit this well-known problem where the letter i is involved. Easily fixed if it is that.

@mr-mygdon
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I sent you a report about the framework error...

@mr-mygdon
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Uploading Screenshot_20220429-192818_Puzzles.jpg…

@baduann
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baduann commented Apr 29, 2022

I had my laguage set to Turkish, changed it to English and now it works. I was kinda tired when i was cheking the games, sorry for the misinfo!

@chrisboyle
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@baduann Great! Thank you, I will ship a new version soon that fixes this.

@mr-mygdon "Missing Storage Acess Framework" is a different issue. Devices running Android 4.4 and higher are supposed to include this framework that I can call when I want to load or save files, which lets you use either local storage or Google Drive, Dropbox, whatever you have installed. (Btw the 2022 versions of Puzzles require Android 4.4 or higher, 2019 was 4.1.) This error is reported when that framework is missing despite 4.4+, which is unusual; it should be part of Android. You could try installing a file manager (or a different file manager) which may also provide this capability. Beware, there are a lot of scammy ad-filled file managers out there :-(

@mr-mygdon
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@baduann's solution worked for me too. There is no problem when I set the language to english. But when I set it to Turkish, some games don't work..

@chrisboyle chrisboyle changed the title Crashes due to missing resources? Turkish "no summary available" & crash on some games Apr 29, 2022
@chrisboyle chrisboyle added the crash The app dies, hangs, or loses data label Apr 29, 2022
@mr-mygdon
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Thank you chris, great job..

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Labels
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