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An error I cannot understand when submitting the domain travellings.cn #212

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linlinzzo opened this issue Jan 29, 2023 · 1 comment
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@linlinzzo
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English is not my native language; please excuse typing errors.

When I submitted the domain travellings.cn, an error message appeared.

Error: www subdomain does not support HTTPS
Domain error: The www subdomain exists, but we couldn't connect to it using HTTPS ("remote error: tls: unrecognized name"). Since many people type this by habit, HSTS preloading would likely cause issues for your site.

image

I searched the key word "unrecognized name" but the result was too difficult to understand and couldn't let me resolve the issue. I find that the HTTPS state of www.travellings.cn is normal using Chrome and Edge.

How can I resolve this issue?

@nharper
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nharper commented Jan 30, 2023

This error meant that when hstspreload.org attempted to connect to www.travellings.cn, it was unable to establish a TLS connection. Specifically, the connection failed because the certificate presented by the server was not valid for the domain name www.travellings.cn.

I notice that this error does not appear for your domain any more, so I assume you have resolved this issue.

@nharper nharper closed this as completed Jan 30, 2023
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