Error "Failed to connect to Apple Music services." upon startup

[kirundist]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

Download Source

Itch

Operating System

Windows 11

Commit Hash

No response

Connect Instance ID

No response

Build Timestamp

No response

Describe the Bug

Upon updating to the new pre-release version, I am unable to start the app. It was working fine immediately before the update. Now it gives me the error: "Failed to connect to Apple Music services." I have tried restarting my PC to no luck, I have not yet tried downgrading but will probably do so tomorrow by uninstalling + reinstalling as there is no menu present to update/downgrade with.

Steps to Reproduce

Updated to the version 2.4.1 pre-release. Restarted Cider to complete the update.

Anything else?

No response

[kirundist]

Update, I've reinstalled version 2.4.0_1 and the issue persists.

[coredev-uk]

Can you access the Apple Music website?

[kirundist]

Can you access the Apple Music website?

Yes, Apple Music Web works fine.

[coredev-uk]

And the issue is still occurring?

[cryptofyre]

dns.

[kirundist]

Sorry for delayed response. Yes the issue is still occurring.

[kirundist]

Hi, any news on this issue?

[coredev-uk]

This error only occurs when the MusicKit.js file cannot be loaded, you can check for yourself here. If this file is not loading, then it will be down to your network. We cannot help any further with this error.