Skip to content
No description, website, or topics provided.
Branch: master
Clone or download
Fetching latest commit…
Cannot retrieve the latest commit at this time.
Type Name Latest commit message Commit time
Failed to load latest commit information.

Principles and methods of civic user research conducted by the City of Austin's Office of Design and Delivery.

User Research at ODD

In this guide we walk you through the processes and standards that we have established for involving residents in our work through user and design research. This guide has a focus on recruiting and coordinating user research with residents.

This guide is intended to be shared and used by anyone who can benefit from it. We are also, always looking to improve our strategies and methods. For any feedback or questions, please contact Kristin Taylor at

You can’t perform that action at this time.