[BUG] #387
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Hey there 👋🏼 Thanks for your first issue. This is an automated message but a real human will handle your issue very shortly. |
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Hi there 😃 Can I ask if you see your camera in the camera selector or not ? Sadly, accessing the camera require using the site in a plain browser and not an "in-app" browser like the one used in Messenger, Facebook, Twitter, ... That's a limitation both from the app creator (for Facebook, Messenger) and Apple (for Twitter, Instagram, ...). |
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Hello,
Yes I see the camera fine but nothing happens (have tried in Safari and
chrome and it's the same) - and when I take a picture and import it it
doesn't recognize any qr-code.
Best regards,
Jane
Den ons. 16. mar. 2022 kl. 16.08 skrev Thibault Milan <
***@***.***>:
… Hi there 😃
Can I ask if you see your camera in the camera selector or not ?
Sadly, accessing the camera require using the site in a plain browser and
not an "in-app" browser like the one used in Messenger, Facebook, Twitter,
... That's a limitation both from the app creator (for Facebook, Messenger)
and Apple (for Twitter, Instagram, ...).
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Which iOS version are you using? |
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15.3.1
Den ons. 16. mar. 2022 kl. 16.30 skrev Thibault Milan <
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… Which iOS version are you using?
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That's weird 🤔 |
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ons. 16. mar. 2022 kl. 16.44 skrev Thibault Milan ***@***.***
…:
That's weird 🤔
Could you email me the picture so I can troubleshoot it on my side?
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This issue seems to be a little bit old and no ones seems to be able to help 😕. Or waiting for more informations from the reporter ⏳. If no new activity, It will be closed in 5 days |
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Sorry this issue cannot be solved 😔 . We may not have enough workforce to handle it. Please reopen it if you want to add something new. |
Contact Details
Jane.holst.kristensen@gmail.com
What happened?
I can’t import my certificate - the camera doesn’t take a picture and when I take a picture normally of the QR code and try to import it it says that no QR code is in the picture…
What browsers are you seeing the problem on?
Safari
Are you browsing using
an iPhone
Anything else?
No response
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