Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update remote work policy #103

Merged
merged 4 commits into from Oct 15, 2016
Merged

Update remote work policy #103

merged 4 commits into from Oct 15, 2016

Conversation

jessepollak
Copy link
Member

No description provided.


Every employee is an important contributor to the decisions we make and the work we do as a team, so we expect full-time employees to be at the Clef office between 45 and 50 hours a week, and to be punctual for team meetings. If employees have a consideration which requires them to be out of the office, they should get approval from the founder they report to as far in advance as possible, and at least a full day before the absence.
This policy is written in the context of our current company setup, which is that the majority of employees work in the same office for the most of the work week. Specifically, this document addresses working from home on a regular basis and/or working remotely for up to one week out of any given month. It does not address:
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

"the majority of employees work" should be "every employee works"


At the same time, it is the responsibility of workers in the office to reasonably accommodate remote workers. This means being willing to schedule meetings in light of timezone differences and to manage expectations around immediate feedback.

The guidelines in this document (and the handbook at large) give us tools to make remote work easier, but tooling is only a small part of the solution. All employees need to complement these tools with the extra work required to make being out of the office an effective thing for both the individual remote worker and the team of people who rely on them.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Clarity: last sentence, how about "Every employee needs to complement these tools with extra work to make remote work effective for the employee working remotely and the rest of our team."

When we reach 10 employees, we will review this policy to see if our capabilities to support remote work have expanded.
## Approach

Fundamentally, working remotely is a privilege that comes with both benefits and costs. We should treat it as such.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Clarity: how about "We treat working remotely as a privilege that comes with both benefits and costs."


#### Extended remote work

***An extended remote work period includes anything longer than 2 days or any period of time where we work from a irregular place.***
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

an* irregular place (might be better to say "somewhere irregular")


***An extended remote work period includes anything longer than 2 days or any period of time where we work from a irregular place.***

If you're planning to work remotely for more than two consecutive days, or you're planning to work remotely from a place that's abnormal (i.e. from a partner's home in a different city), you'll need to follow these additional guidelines. Even more than standard remote work, working remotely for an extended period of time is a privilege — it **will** require a large amount of extra work from you to make sure that the team is effective with you working remotely.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

What is a place that's abnormal? I started this comment looking for wording clarity, but now realize that I actually don't know what that means.

@@ -0,0 +1,46 @@
# Effective meetings and group work

To increase flexibility in how and where employees at Clef work, we agree on a shared set of constraints for group work and meetings which are strictly upheld by everyone on the team.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

"strictly upheld by everyone" is super intense


All team members should make themselves available for face-to-face meetings between 10:30am-1:00p Pacific Time, as long as they are scheduled at least 24 hours in advance. If a meeting needs to happen outside of these hours, the meeting organizer should scheduled it a week in advance.

### Meetings should happen over video
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

All meetings should happen over video? What about in-person meetings? I think this is probably a holdover from copying this out of the remote work doc

## Communication


### Morning Meetings
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I'm not sure that morning meetings and friday updates should be part of our policy -- if we want to change those, I don't think we want to change policy


If you're attending a meeting remotely, you should join the video call before a meeting starts. It's your responsibility to ensure this is possible — this means being in a quiet place with a fast internet connection before the meeting starts. Calling into a meeting via phone or from a public place is unacceptable.

Morning stand ups are the exception to this and should happen over Slack calls. The meeting organizer can also make an exception when they create the meeting, but this should use this sparingly.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I don't think we want the policy to be this specific -- I would just say something about voice calls being sufficient sometimes


Morning stand ups are the exception to this and should happen over Slack calls. The meeting organizer can also make an exception when they create the meeting, but this should use this sparingly.

## Tools for meetings
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think this section should be deleted -- there's no reason that our tools should be policy

@@ -39,13 +39,13 @@ The majority of policies that support remote work in Clef apply to everyone at C

#### Extended remote work

***An extended remote work period includes anything longer than 2 days or any period of time where we work from a irregular place.***
***An extended remote work period includes anything longer than 2 days or any period of time where we work from somewhere place.***
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

this doesn't make sense now


Get Approval From your manager

You need your manager's approval before you can work remotely for an extended period of time. This check-in should happen at least two weeks in advance, before you make any travel arrangements, and you should come prepared with a plan for how you will handle all the edge cases involved in extended remote work. In order for an employee to work remotely for an extended period of time, they should have demonstrated in the past that they are effective working remotely and upholding their quality of work. If that's not the case, the manager can and should veto the option and work with the employee to come up with a plan that would get them on track to work remotely in a more effective way.
You need your manager's approval before you can work remotely for an extended period of time. This check-in should happen at least two weeks in advance, before you make any travel arrangements. In order for an employee to work remotely for an extended period of time, they should have demonstrated in the past that they are effective working remotely and upholding their quality of work. If that's not the case, the manager can and should veto the option and work with the employee to come up with a plan that would get them on track to work remotely in a more effective way.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

oops, my comment was unclear, I meant that the plan to get them back on track didn't make sense, not the plan to handle edge cases

@iamb55 iamb55 merged commit a9a576e into master Oct 15, 2016
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging this pull request may close these issues.

None yet

2 participants