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Sorry, but there was an error processing your order. Please try again or try a different payment method. #16

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ShibaDice opened this issue Oct 4, 2014 · 6 comments

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@ShibaDice
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Hey, keep getting "Sorry, but there was an error processing your order. Please try again or try a different payment method" on the newest version of woocommerce and wp. Any ideas?

Thanks!

@aianus
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aianus commented Oct 4, 2014

Is this a new install? Make sure you added your API key and that it is enabled and has the necessary permissions ('user' and 'merchant').

@36burrows
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I am getting this same error, my API is enabled with all of the permissions...new installation

@rpandassociates
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I too am having this issue I have setup and enabled the API with the appropriate permission listed above.

@rpandassociates
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SO i went back uninstalled the git hub package and downloaded the coinbase-woocommerce plugin from the WP plugin page and now it just spins at checkout instead of producing the above message ... any ideas?

@36burrows
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This was the response I got from coinbase

"Really sorry for the trouble here! I’ll be happy to assist with this issue.

Will it be possible to clarify whether your Merchant Profile (https://www.coinbase.com/merchant_profiles) has been fully filled out? If it has not been, this may be a potential cause here."

This worked for me.

@rpandassociates
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Awesome thanks I will have to fill it out, makes sense, I am shocked that its not included on the site in the merchants tab. Come on Coinbase I know your a new company but you need to cross your t's and dot your i's been banging my head on the desk and searching for a plan B ;)

@aianus aianus closed this as completed Apr 29, 2015
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