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Where/how to submit an issue is not always obvious to users who don't really know about how conda-forge is organized; @ocefpaf reported that many users would rather just work around stuff themselves instead rather than reporting issues upstream.
It might help to have a big "help" button (or similar) on the website, and maybe linked from various repos as well, describing where to go to report issues: how to find a feedstock repo for a given package name, what kinds of things go on the webpage repo, etc.
We could also think about ways to make this more friendly, especially in the case when feedstock maintainers don't respond right away.
The text was updated successfully, but these errors were encountered:
Where/how to submit an issue is not always obvious to users who don't really know about how conda-forge is organized; @ocefpaf reported that many users would rather just work around stuff themselves instead rather than reporting issues upstream.
It might help to have a big "help" button (or similar) on the website, and maybe linked from various repos as well, describing where to go to report issues: how to find a feedstock repo for a given package name, what kinds of things go on the webpage repo, etc.
We could also think about ways to make this more friendly, especially in the case when feedstock maintainers don't respond right away.
The text was updated successfully, but these errors were encountered: