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conda connection fail #13866

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2 tasks done
fly2mun opened this issue Apr 25, 2024 · 3 comments
Open
2 tasks done

conda connection fail #13866

fly2mun opened this issue Apr 25, 2024 · 3 comments
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pending::feedback indicates we are waiting on feedback from the user source::community catch-all for issues filed by community members type::support neither a bug nor feature, is really just a user having questions or difficulty somewhere

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@fly2mun
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fly2mun commented Apr 25, 2024

Checklist

  • I added a descriptive title
  • I searched open reports and couldn't find a duplicate

What happened?

$ conda update -n base conda
Collecting package metadata (current_repodata.json): failed

CondaHTTPError: HTTP 000 CONNECTION FAILED for url https://conda.anaconda.org/conda-forge/linux-64/current_repodata.json
Elapsed: -

An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.
'https//conda.anaconda.org/conda-forge/linux-64'

Conda Info

No response

Conda Config

No response

Conda list

No response

Additional Context

No response

@fly2mun fly2mun added the type::bug describes erroneous operation, use severity::* to classify the type label Apr 25, 2024
@travishathaway travishathaway added type::support neither a bug nor feature, is really just a user having questions or difficulty somewhere source::community catch-all for issues filed by community members and removed type::bug describes erroneous operation, use severity::* to classify the type labels Apr 26, 2024
@travishathaway
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@fly2mun,

Is this still an issue? If so, can you please re-run the command with -v flags so we can get more debugging output?

For example:

conda update -n base conda -v -v -v

@travishathaway travishathaway added the pending::feedback indicates we are waiting on feedback from the user label Apr 26, 2024
@fly2mun
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fly2mun commented Apr 27, 2024

@travishathaway

I re-try your guide but not good.
please guide me.

Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f99d46146e0>: Failed to resolve 'conda.anaconda.org' ([Errno -2] Name or service not known)")': /conda-forge/noarch/repodata.json.zst

failed

CondaHTTPError: HTTP 000 CONNECTION FAILED for url https://conda.anaconda.org/conda-forge/linux-64/repodata.json
Elapsed: -

An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.
'https//conda.anaconda.org/conda-forge/linux-64'

@conda-bot conda-bot added pending::support indicates user is waiting on support from triage engineers and removed pending::feedback indicates we are waiting on feedback from the user labels Apr 27, 2024
@travishathaway
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@fly2mun,

Can you please try running the following command and share the output with us?

curl -v https://conda.anaconda.org/conda-forge/linux-64/repodata.json > /dev/null

I'm trying to figure out where this error is coming from, and if this curl command fails to retrieve this file, I can say that the error probably has something to do with your network. In that case, there is no further advice that we could offer and you will have to speak with your network administrators.

@travishathaway travishathaway added pending::feedback indicates we are waiting on feedback from the user and removed pending::support indicates user is waiting on support from triage engineers labels Apr 29, 2024
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