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GUI cannot be used over RDP connection #1591

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Ncage1974 opened this issue Mar 20, 2021 · 10 comments · Fixed by #1809
Closed

GUI cannot be used over RDP connection #1591

Ncage1974 opened this issue Mar 20, 2021 · 10 comments · Fixed by #1809
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misc:gui os:windows type:upstream-bug Something isn't working in upstream
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@Ncage1974
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Interface glitches and only way to fix is to kill the process

[Summarize your problem.]

System Setup

  • Windows 10 (Version 2004)
  • Cryptomator version: 1.5.13 (exe-2755.216)
  • Volume type: Dokany
  • Dokany version: 1.4.1.1000 (x64)

So there isn't exact steps to reproduce this issue. It happens randomly. I think i notice it maybe about once a week now but it seems to be happen more frequently. I go to RDP into this machine (its generally a headless machine and notice the following). When i try to open to cryptomator interface this is what i see:
image

If i try to close cryptomator by right clicking the system tray icon and choosing "quit" this is what i see:
image

So the "Cancel" & "Lock and quit" buttons are missing. I have tried to click around in that area thinking the buttons are there but hidden but i've never been successful.

@Ncage1974 Ncage1974 added the type:bug Something isn't working label Mar 20, 2021
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This bug report did ignore our issue template. 😞
Auto-closing this issue, since it is most likely not useful.

This decision was made by a bot. If you think the bot is wrong, let us know and we'll reopen this issue.

@overheadhunter
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Does this behaviour occur once you reconnect via RDP? In that case, it seems like it is an upstream bug for which a fix is in the making: JDK-8239589

@overheadhunter overheadhunter added misc:gui os:windows type:upstream-bug Something isn't working in upstream and removed type:bug Something isn't working labels Mar 22, 2021
@overheadhunter overheadhunter added this to Fixed by OpenJFX 17 in Update to JDK 17 Mar 22, 2021
@Ncage1974
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Sorry for the delayed response. Anyways so yep i tried to reconnect to see if it made a difference and it didn't. While i was messing around the form changed from looking like a black rectangle to look like this (probably about the size the screen should be)
image

Don't know if it matters but i thought i would point it out. Also i wanted to make sure it wasn't an issue with the Mac RDP Client so i tried to rdp from a windows box and i got the same results.

@overheadhunter
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Just to be clear: Reconnecting isn't supposed to solve this, but rather cause the problem.

So the opposite test would be interesting: Does the UI behave normally, if you (completely!) quit the app and restart it?

More infos on the suspect: openjdk/jfx#430

@sanikolov

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@infeo infeo changed the title Interface glitches are making me kill the cryptomator process. GUI cannot be used over RDP connection Mar 25, 2021
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Labels
misc:gui os:windows type:upstream-bug Something isn't working in upstream
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Update to JDK 17
Fixed by OpenJFX 17
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4 participants