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Volume is super slow #3170

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manake opened this issue Oct 23, 2023 · 3 comments
Open
2 tasks done

Volume is super slow #3170

manake opened this issue Oct 23, 2023 · 3 comments
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type:bug Something isn't working

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@manake
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manake commented Oct 23, 2023

Please agree to the following

Summary

Volume is very slow

What software is involved?

  • Operating System: Windows 11
  • Cryptomator: 1.10

Volume Type

WinFsp (Local Drive)

Steps to Reproduce

I don't know what are steps to reproduce.

But entering any OneDrive folder is extremely slow (like 3-5 seconds wait time to go from folder to folder) and in Cryptomator it's faster but still 2-3 seconds to go from folder to folder or to refresh any preview thumbnails or to scroll Windows Explorer.

I'm using pretty much one of the fastest NVMe in existence (ESR01TBMFCT-E8GBTOEM4) and without OneDrive or Cryptomator everything works fine.

I have about 250 GB in OneDrive (about 100,000 files) and about 60 GB in Cryptomator.
e3881c4e77829b1824e355df086fbbac

One video file seems to be somehow corrupted and clicking "Delete" key doesn't do anything.
1b18ec9922bb5f5ea10fa66eb6653e4d

After about 5 minutes it finally reacted with this (it's that laggy and slow that it literally takes 5 minutes for these popups to appear):
8844125750019013c47c4abc63563948

I think to solve this you need to work with Microsoft Windows Explorer team, OneDrive team and Cryptomator team. Because it's all connected and crappy. Also, when I enable "Windows Search Indexer" (I had to disable this yesterday to drastically improve performance) then it hangs my Windows Explorer forever. I have to restart computer to fix this because ending this process in Ctrl + Alt + Del doesn't help, it returns and makes 1 core of processor be at 100% load all the time and Windows Explorer completely doesn't work.

From other software that can be interfering I have PowerToys (however, I disabled all modules except file handle, alt + space search and image resizer). Other than that I don't have any software, it's a pretty clean computer.

Expected Behavior

To work.

Actual Behavior

Doesn't work.

Reproducibility

Always

Relevant Log Output

No response

Anything else?

No response

@manake manake added the type:bug Something isn't working label Oct 23, 2023
@hpvd
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hpvd commented Nov 15, 2023

Since I have at the moment a direct comparison to the good old boxcryptor classic with the same data inside:
every action within cryptomator is much much slower. Even simple things within the explorer like file sorting within a sub folder by name, date...

Windows 11
cryptomator 1.10 and same in 1.11
winsfsp (local)
encrypted folder size: some tens of GB
Dropbox
NVMe SSD
fast notebook CPU

@hpvd
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hpvd commented Nov 15, 2023

@manake our specs look somehow the same: OS, Versions, Folder sizes, mounttype...

@hpvd
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hpvd commented Nov 15, 2023

if anyone would like to do a comparsion, you can download boxcryptor classic on this page:
https://support.boxcryptor.com/de/help/faq-and-troubleshooting/windows/
section:
Wo kann ich Boxcryptor Classic herunterladen?

@hpvd hpvd mentioned this issue Apr 5, 2024
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