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The email is sent, and when clicking the link you are taken to a page to reset the PW, however after filling in the form to reset the password it errors with
Invalid username or password
Failed to update your password. Please check the email address and validation key are correct and verify the new password matches.
It looks like the key is not stored against the customer record so it can't match it.
The text was updated successfully, but these errors were encountered:
The email is sent, and when clicking the link you are taken to a page to reset the PW, however after filling in the form to reset the password it errors with
Invalid username or password
Failed to update your password. Please check the email address and validation key are correct and verify the new password matches.
It looks like the key is not stored against the customer record so it can't match it.
The text was updated successfully, but these errors were encountered: