Releases: customer-dynamics/c3-amazon-connect
Releases · customer-dynamics/c3-amazon-connect
v1.2.1
v1.2.0
v1.1.1
v1.1.0
1.1.0 (2024-06-21)
New Features
- agent-assisted ivr: ask customer if they want to re-use payment information when multiple payments are made in a single interaction (e5957bf)
- self-service ivr: ask customer if they want to re-use payment information when multiple payments are made in a single interaction (d073d6f)
Note
Your stack must be re-deployed to take advantage of these updates
v1.0.1
1.0.1 (2024-06-17)
Bug Fixes
- replace debug error messages in IVR flows
Note
Your stack must be re-deployed to take advantage of these updates
v1.0.0
1.0.0 (2024-06-13)
Features
- collect payments through a self-service payment IVR
- enable agents to collect payments while on a call by transferring to a secure payment IVR
- enable agents to look up subject information when creating payment requests
- support custom embedding the workspace for use outside of the Amazon Connect agent workspace