added contact information section

cvmfs · Mar 18, 2019 · 5ad232c · 5ad232c
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diff --git a/apx-contact.rst b/apx-contact.rst
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+Contact Information
+===================
+
+For support requests and bug reports, please submit a JIRA ticket in our
+`issue tracker <https://sft.its.cern.ch/jira/projects/CVM>`_. If you do not have
+a CERN account, you can register yourself for an
+`external account <https://account.cern.ch/account/Externals/RegisterAccount.aspx>`_.
+
+Together with bug reports, please attach a "bugreport tarball", which is created
+with ``sudo cvmfs_config bugreport``.
+
+Mailing Lists
+-------------
+
+The ``cvmfs-talk@cern.ch`` mailing list is used for general discussions about
+CernVM-FS. The ``cvmfs-announce@cern.ch`` mailing list is a low-volume list used
+for important news such as new releases. The ``cvmfs-testing@cern.ch`` mailing
+list is used to announce new releases in pre-production state.
diff --git a/part-appendix.rst b/part-appendix.rst
@@ -9,4 +9,5 @@ Appendix
    apx-parameters
    apx-serverinfra
    apx-rpms
+   apx-contact
    apx-references