chore: update issue templates to link to our paid support portal for …

…cloud customers (#25933)
cypress-io · Feb 24, 2023 · 351413f · 351413f · cypress-bot · Feb 24, 2023
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Showing 3 changed files with 10 additions and 3 deletions.
diff --git a/.github/ISSUE_TEMPLATE/1-bug-report.yml b/.github/ISSUE_TEMPLATE/1-bug-report.yml
@@ -4,7 +4,10 @@ body:
   - type: markdown
     attributes:
       value: |
-        Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).
+        ## If you are a customer of Cypress Cloud please utilize our [Support Portal](https://www.cypress.io/support/) for our fastest support!
+        
+        ### Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).  
+        Issues in the Cypress repo are reserved for bugs and feature requests only.  Questions on how to use Cypress will be closed.
   - type: textarea
     id: current-behavior
     attributes:

diff --git a/.github/ISSUE_TEMPLATE/3-install-issue.yml b/.github/ISSUE_TEMPLATE/3-install-issue.yml
@@ -5,7 +5,9 @@ body:
   - type: markdown
     attributes:
       value: |
-        Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).
+        ## If you are a customer of Cypress Cloud please utilize our [Support Portal](https://www.cypress.io/support/) for our fastest support!
+        
+        ### Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).
 
         If you're behind a corporate proxy, make sure to [configure it properly](https://on.cypress.io/proxy-configuration) before install.
   - type: textarea

diff --git a/.github/ISSUE_TEMPLATE/4-feature.yml b/.github/ISSUE_TEMPLATE/4-feature.yml
@@ -4,7 +4,9 @@ body:
   - type: markdown
     attributes:
       value: |
-        Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).
+        ## If you are a customer of Cypress Cloud please utilize our [Support Portal](https://www.cypress.io/support/) for our fastest support!
+
+        ### Have a question? 👉 [Ask in chat](https://on.cypress.io/discord) or [start a new discussion](https://github.com/cypress-io/cypress/discussions).
   - type: textarea
     id: feature
     attributes: