Test Replay - Failed Capturing - `GLIBC_2.29' not found (better-sqlite3)

[aNyMoRe0505]

Current behavior

Hi, recently I've been testing v13's Test Replay.
After the CI run, I saw the report on the dashboard, but the Tests for review section in the overview is empty.
Checking the pipeline logs, I found the following error:

Test Replay - Failed Capturing - /lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29' not found (required by /root/.cache/Cypress/13.2.0/Cypress/resources/app/node_modules/better-sqlite3/build/Release/better_sqlite3.node)

Is it because the image I'm using is not supported ? Thank you

Desired behavior

No response

Test code to reproduce

N/A

Cypress Version

13.2.0

Node version

v18.4.0

Operating System

N/A

Debug Logs

No response

Other

No response

[MikeMcC399]

@aNyMoRe0505

Could you say exactly which operating system name and operating system version your CI is running under? It looks like it must be a Linux variant. In the issue form I read "N/A" under Operating System.

[aNyMoRe0505]

@MikeMcC399 thank you for your quick response.
I'm not sure if I correctly understand your question.
Our image is running on "slim", and I might need a bit more time to provide you with the version.
If I misunderstood, please let me know. Thank you.

[MikeMcC399]

@aNyMoRe0505

Our image is running on "slim"

"slim" is not enough to identify the operating system. It usually means that it is a minimum configuration of an operating system, however it doesn't say which one.

An example of an operating system name is "Ubuntu" with version number "22.04.3 LTS"

Please check that you are running one of the operating systems supported by Cypress according to the documentation listed under System requirements.

Which CI system are you running on? Typical CI systems which Cypress Cloud provides templates for are shown below. CI Provider Examples gives some other CI systems which are also used with Cypress Cloud.

[jennifer-shehane]

There's some guidance for CentOS Linux 7 users in our docs, we've typically found that is the case when this error is encountered. https://docs.cypress.io/guides/cloud/test-replay#Troubleshooting

[MikeMcC399]

@aNyMoRe0505

Were you able to find out your exact operating system? You may be able to see it listed in the logs of a test run or by executing

npx cypress info

You can find an example on cypress info where it lists the System Platform and version darwin (19.2.0):

Cypress Version: 4.1.0
System Platform: darwin (19.2.0)
System Memory: 17.2 GB free 670 MB

[aNyMoRe0505]

@jennifer-shehane @MikeMcC399
Thank you for your response.
I'm sorry, I'm a bit short on time today.
I will reply tomorrow.

[drochgenius]

Facing the same issue on Ubuntu 18, Cypress 13.3.0.

It looks like this is your first time using Cypress: 13.3.0

[STARTED] Task without title.
[TITLE]  Verified Cypress!       /root/.cache/Cypress/13.3.0/Cypress
[SUCCESS]  Verified Cypress!       /root/.cache/Cypress/13.3.0/Cypress

Opening Cypress...

DevTools listening on ws://127.0.0.1:39581/devtools/browser/24b031d5-d560-46f1-a5ab-92ec828ca269
/lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /root/.cache/Cypress/13.3.0/Cypress/resources/app/packages/server/lib/modes/addon/addon-native.node)
Error: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /root/.cache/Cypress/13.3.0/Cypress/resources/app/packages/server/lib/modes/addon/addon-native.node)
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1869)
    at Module._extensions..node (node:internal/modules/cjs/loader:1354:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:1869)
    at Module.load (node:internal/modules/cjs/loader:1124:32)
    at Module._load (node:internal/modules/cjs/loader:965:12)
    at f._load [as origLoad] (node:electron/js2c/asar_bundle:2:13377)
    at PackherdModuleLoader.tryLoad (evalmachine.<anonymous>:1:741495)
    at Function.<anonymous> (evalmachine.<anonymous>:1:751709)
    at d._load (<embedded>:4510:29351)
    at Module.require (node:internal/modules/cjs/loader:1148:19)
    at require (node:internal/modules/cjs/helpers:110:18)
    at Object.H (<embedded>:4562:137346)
    at s.exports (<embedded>:4562:143111)
    at <embedded>:4569:3280
    at tryCatcher (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/util.js:16:23)
    at Function.<anonymous> (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/method.js:39:29)
    at Object.runElectron (<embedded>:4569:3050)
    at Object.startInMode (<embedded>:4569:5738)
    at <embedded>:4569:4826
    at tryCatcher (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:512:31)
    at Promise._settlePromise (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:569:18)
    at Promise._settlePromise0 (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise._settlePromises (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:694:18)
    at Promise._fulfill (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:638:18)
    at PromiseArray._resolve (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise_array.js:126:19)
    at PromiseArray._promiseFulfilled (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise_array.js:144:14)
    at Promise._settlePromise (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:574:26)
    at Promise._settlePromise0 (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise._settlePromises (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:694:18)
    at Promise._fulfill (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:638:18)
    at Promise._settlePromise (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:582:21)
    at Promise._settlePromise0 (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise._settlePromises (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:694:18)
    at Promise._fulfill (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:638:18)
    at Promise._settlePromise (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:582:21)
    at Promise._settlePromise0 (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise._settlePromises (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:694:18)
    at Promise._fulfill (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:638:18)
    at PromiseArray._resolve (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise_array.js:126:19)
    at PromiseArray._promiseFulfilled (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise_array.js:144:14)
    at Promise._settlePromise (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:574:26)
    at Promise._settlePromise0 (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise._settlePromises (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:694:18)
    at Promise._fulfill (/root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/promise.js:638:18)
    at /root/.cache/Cypress/13.3.0/Cypress/resources/app/node_modules/bluebird/js/release/nodeback.js:42:21
    at <embedded>:2086:115512
Missing baseUrl in compilerOptions. tsconfig-paths will be skipped

[Narretz]

I had this after updating Cypress to 13.3.0 from 12.5.1, but with a quite old version of cypress-browsers (with Chrome 96) in CI. the glibc version is probably updated when ubuntu gets updated. I updated to a recent cypress-browsers version and it works. This is probably because recent Cypress versions use recent version of Electron, which has a requirement for glibc.

This is actually about opening Cypress #27920

[aNyMoRe0505]

@MikeMcC399

Thank you for your response!
Below is the information I obtained after executing cypress info

Cypress Version: 13.2.0 (stable)
System Platform: linux (Debian - 10.13)
System Memory: 67.4 GB free 57.9 GB

I also want to ask a beginner question make sure I understand correctly. Does the choice of Docker image determine the system operation?

It's a bit strange.
I was able to run the tests yesterday and there were no replay records in Cypress Cloud.
However, today, I can't even run the tests, experiencing the same situation as @drochgenius

[MikeMcC399]

@aNyMoRe0505

If you are using a Docker image then you could update to a more recent one from https://hub.docker.com/r/cypress/browsers, such as

docker pull cypress/browsers:node-18.15.0-chrome-106.0.5249.61-1-ff-99.0.1-edge-114.0.1823.51-1

depending on your needs.

• The Cypress team will need to respond about your use of Debian 10.13. There is an open issue Operating System support lists vendor unsupported versions cypress-documentation#5444 about which operating systems and versions are supported which is waiting for a response.

[tkharuk]

Hi,
last week we've upgraded a couple of our project to Cypress v13,
and it worked great for a couple of days!

Error suddenly appeared on "nighlty" run on CircleCI

• yesterday it was green, now it is read - no changes in code or infra

config.yml:

    docker:
      - image: 'cypress/base:16.13.2'
    steps:
      - jq/install
    ...

Attempt to upgrade to latest cypress/base

• tried to update docker to cypress/base:20.6.1 and cypress/base:18 and faced new issue

curl: command not found

coming from jq orb

Immediate actions?

As test checks are mandatory to merge PR, this now blocks multiple teams.

@MikeMcC399 @jennifer-shehane what would you suggest to do? rollback to Cypress v12 as an immediate action?

Is there anything on your side that can be done? (pipeline stopped working without our changes in codebase/infra)

---

P.S. Maybe documentation should be more demanding and show the significance of upgrading the infrastructure, which can be breaking:

We've followed

• https://docs.cypress.io/guides/references/migration-guide#Migrating-to-Cypress-130

unlike in migration to v12 it doesn't mention any node or any other infrastructural changes required.

In a more detailed instruction it did mention:

Node 14 support has been removed and Node 16 support has been deprecated. Node 16 may continue to work with Cypress v13, but will not be supported moving forward to closer coincide with Node 16's end-of-life schedule. It is recommended that users update to at least Node 18.

Maybe we misunderstood the "may" part and that it will stop working after 1 week

[MikeMcC399]

@tkharuk

• It sounds like you are encountering issues which are unrelated to `GLIBC_2.29' which is the topic of this thread.

• The issue with curl is discussed in curl: command not found cypress-docker-images#649 and you will need to install curl yourself.

• jq orb is not part of Cypress.

In practice, if you use Node.js 16 it will not suddenly stop working on its own. It is just in end-of-life and unsupported. GitHub for instance will continue running Node.js until early next year (2024).
Edit: I didn't know that binaries (cypress.zip on https://download.cypress.io) for previous Cypress 13.x releases had been replaced when I wrote the previous comment.

[BernhardPosselt]

Running into a similar issue on the latest node image for Debian Buster (node:20.7.0-buster)

Error: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /root/.cache/Cypress/13.2.0/Cypress/resources/app/packages/server/lib/modes/addon/addon-native.node)

I suppose that's because Buster ships glibc 2.28. Has Cypress dropped support for that Debian version?