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Add scope for setups that do not open Self Service on enrolment to SYM cases that handle completionAction #71

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master-vodawagner opened this issue Jun 20, 2023 · 4 comments
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@master-vodawagner
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master-vodawagner commented Jun 20, 2023

Before submitting a Setup Your Mac bug report, please review the open swiftDialog issues to help determine the source of the issue.

Describe the bug
Currently SYM has a list of cases for completionAction (In my case Restart-Attended), SYM when actioning the case looks to kill the Self Service process and waits for that to complete, however my company and others I;m sure are not launching Self Service during setup and I believe this is causing a hung state where devices are not triggering the restart due to no process running for Self Service and the wait command is causing SYM to become stale

To Reproduce
Uncheck Launch Self Service when done under Jamf Pro > Settings >Global > User-initiated enrollment
Run through SYM

Expected behavior
Device to process a restart no matter if Self Service is running or not

Code/log output
The Self service process is not running

Screenshots
NA

Environment (please complete the following information):

  • OS version (i.e., 13.1): 13.4
  • Script version (i.e., 1.6.0): 1.11.0

Additional context
Add any other context about the problem here.

@master-vodawagner master-vodawagner added the bug Something isn't working label Jun 20, 2023
@dan-snelson dan-snelson added this to the 1.12.0 milestone Jun 23, 2023
@dan-snelson
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Thanks, @master-vodawagner; I think I've replicated this behavior in our Jamf Cloud Beta instance.

I'll take a look.

@dan-snelson
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@master-vodawagner:

In a single test, this is resolved in 1.12.0-b6 by using a different one-liner (which is already detailed in I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected.)

@dan-snelson dan-snelson added the waiting feedback Waiting on feedback from requestor label Jun 23, 2023
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dan-snelson commented Jul 10, 2023

@master-vodawagner:

SYM 1.12.0-rc1 reverts this code change from 1.12.0-b6 as in my testing following I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected resolved the issue.

@dan-snelson
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@master-vodawagner:

Please see: I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected.

@dan-snelson dan-snelson closed this as not planned Won't fix, can't repro, duplicate, stale Aug 21, 2023
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