As a part of the QA team, I’m responsible for weekly software testing. I make sure that the platform doesn’t have any bugs. I triage up to 60 cases a day, and work closely with engineers to ensure every assignment is completed on time..
Utilizing my cross-training and mentoring experience, I worked as a triage team member. I cooperated with various groups and team members to discover issues. I also gathered feedback from external users, and trained 5 new team members for the mentor program.