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- Transcript: https://github.com/data-umbrella/event-transcripts/blob/main/2023/75-estela-sales.md
- Meetup Event: https://www.meetup.com/data-umbrella/events/291725391/
- Video: https://youtu.be/TssCbFEcKck
- Slides: https://github.com/data-umbrella/event-transcripts/blob/main/resources/sales-engineer.pdf
- Transcriber: ? [needs a transcriber]
This webinar covers what is a Sales Engineer, what a Sales Engineer does. Skills and certifications that a Sales Engineer should have. A day in the life of a Sales Engineer and how to become one.
- What is a Sales Engineer (SE)?
- Who is a SE?
- What industries do SEs work in?
- What Do SEs Do?
- What skills should a SE have?
- How to Stand Out?
- A day in the life of a SE
- Benefits of being a SE
- How to become a SE? a. Still in College b. Already in a Tech Company c. My journey
- Things to consider
## Timestamps
00:00 Data Umbrella introduction
05:07 Introduce Estela, the speaker
06:30 Estela begins presentation
06:55 Outline for talk
07:33 About Estela: fun facts
08:45 What is a Sales Engineer (SE)?
10:04 Who is a Sales Engineer?
11:23 What industries do sales engineers work in?
12:56 What Do sales engineers do? Sales engineers in the technology field
14:24 What does a sales engineer do? The phases of product work: discovery, deployment, adoption, renewal / expansion
16:15 Activities of a sales engineer
18:15 Customer facing activities of a sales engineer
20:26 Skills a sales engineer should have (technical, analytical, soft)
24:08 How to stand out as a sales engineer (in fields of SaaS and cybersecurity): Google, AWS and Microsoft Azure cloud certs
25:05 More skills: programming or scripting languages, PMP cert (project management)
25:35 A day in the life of a sales engineer
29:18 Benefits of being a sales engineer
31:32 How do I become a sales engineer if I am still in college?
34:13 How do I become a sales engineer if I am already in tech?
38:50 Estela’s journey to becoming a sales engineer
44:35 Skills that helped Estela become a sales engineer
47:31 Things to consider (travel, pay structure, company size, ratio of sales reps to sales engineers)
50:31 Closing thoughts
51:03 Links to resources (see slides link above)
52:48 Q: How is a sales engineer different from a customer success manager and developer relations engineer?
55:30 Q: Is there a sales engineer certification?
55:52 Q: Can sales engineers be used as an after-sales support?
57:10 Q: What are some of the challenges you faced with clients when you started as a sales engineer?
59:55 Q: How is information disconnect between the technical team, developer and sales team avoided?
01:02:45 Q: How can someone build their portfolio as a sales engineer?
Estela Baca is a Splunk Sales Engineer based out of Nevada. She has a B.A in Computer Science with a minor in Business Administration. Her latest educational accomplishments include becoming Splunk certified at different levels including Splunk Architect and Splunk Enterprise Security Administrator. She found her career passion in technology because it is ever-changing, it is capable of bringing to life the unimaginable and it is shaping the way humans find practical solutions to daily challenges. She is passionate about giving back to the community, supporting DEI initiatives as a Co-Lead of Splunk ERG-Somos, participating in mentorship programs, and actively volunteering to assist in University Recruiting events. Estela is currently an active member of the Women Tech Makers Ambassador and Google Developers Group. During her free time, she loves spending time with her family, reading, and free writing. Her favourite phrase is: “Action conquers fear.”
#careeradvice #computerscience #tech
